Carlos Martinez
Carlos Martinez at McGrath City Honda

Carlos Martinez | Page 2

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

Contact Me
4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Carlos Martinez

June 07, 2026

Dealership Rating
Employee Rating

It was clean and everyone was nice and friendly I would definitely recommend a first time buyer to go to McGrath city Honda More

by plachnolucas
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

Jun 07, 2026

McGrath City Honda responded

Thank you for mentioning how clean our service area was and for recognizing our friendly team. We enjoyed caring for your Honda Accord Hybrid and appreciate your recommendation to first-time buyers. We hope to see you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 06, 2026

Dealership Rating
Employee Rating

Alfonso is the best Customer Service rep I’ve ever met in any business. His communication skills are outstanding. He gets back to you immediately with clarification on any question you might have. He comes a More

by nancymholman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 06, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso delivered clear communication and support during your Honda CR-V service. We’ll share your kind words about his leadership and positive approach with our team. We look forward to helping with any future Honda needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 05, 2026

Dealership Rating
Employee Rating

McGrath Honda employs are always helpful courteous, and pleasant to work with. They’re not pushy and they get me as far as I know In-N-Out as quickly as they can, and the job is always done right More

by MARIANCAN1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Devin Miller

Jun 06, 2026

McGrath City Honda responded

It’s wonderful that our team could provide a helpful and courteous service on your Honda CR-V while keeping things moving quickly. We’re glad you found the approach low-pressure and that the repair was done right. Thank you for sharing your five-star review. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

Dealership Rating
Employee Rating

Welcoming , clean and helpful. Very detailed telling me what was wrong with my vehicle and no pressure about what to get. My questions were answered and I received honesty when I a More

by angelacebollero
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

Jun 02, 2026

McGrath City Honda responded

Thank you for sharing your positive feedback on the service for your Honda Accord. We’re pleased you found our service area welcoming and clean. Carlos and our team are happy you received detailed, honest advice without any pressure. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 31, 2026

Dealership Rating
Employee Rating

Helpful and fast service to morning crew The morning crew was fast and efficient. Walked me thru the details of the service. Loved the video on my text and showing me just what's going on under my car. Aweso More

by paty1
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

Jun 01, 2026

McGrath City Honda responded

It’s great to know our morning service team provided quick and detailed care for your Honda Odyssey. We’re glad the video update and thorough walk-through made everything clear. Thanks for sharing your feedback, and we look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

Dealership Rating
Employee Rating

Muy buen servicio amables y proporcionan todos los detalles del servicio paso a paso lo que se inspeccionó y lo que ocupa 👍🏻👍🏻 More

by vega_hc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

McGrath City Honda responded

Thank you for recognizing our team’s thorough and friendly approach during your Honda Pilot service. Carlos is pleased that every inspection step and recommendation was clearly explained. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

Dealership Rating
Employee Rating

Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 12, 2026

Dealership Rating
Employee Rating

Carlos was extremely helpful in helping me get a tire replaced. He went above and beyond, and I am very appreciative. More

by madisonkommor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

McGrath City Honda responded

We’re glad Carlos was able to help with your Honda Accord Hybrid tire replacement and that his service exceeded your expectations. Thank you for your kind feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 11, 2026

Dealership Rating
Employee Rating

No comments when I get there at MC. Grath Honda I'll tell you ,I have a problem with sales man More

by santosclemente1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Lozano

May 12, 2026

McGrath City Honda responded

Thank you, Santos! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 09, 2026

Dealership Rating
Employee Rating

Helped me with my vehicle after it was broken into and accommodated for my weird schedule that was disruptive. More

by ericknssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic

May 10, 2026

McGrath City Honda responded

It’s great to hear that Jeremy and the team could support you after your Honda CR-V was broken into. We understand how important flexibility can be and are glad we could adjust to your schedule. Please let us know if there is anything else we can help you with in the future. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

2
...

Dealership Inventory (223 Vehicles)

new 2026 Honda Prologue car, priced at $48,715
2026 Honda Prologue
new
Frostline White Pearl exterior
Automatic
All-wheel Drive
used 2025 Honda Odyssey car, priced at $33,791
2025 Honda Odyssey
used
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2025 Honda Civic car, priced at $26,227
2025 Honda Civic
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $35,257
2026 Honda Accord Hybrid
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
used 2012 Toyota Camry car, priced at $12,545
2012 Toyota Camry
used
Super White exterior
Automatic
Front-wheel Drive
new 2026 Honda Accord Hybrid car, priced at $33,814
2026 Honda Accord Hybrid
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive