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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.9
37 Reviews
4.9

37 Reviews

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37 Reviews of Mathew Runas

June 14, 2026

Dealership Rating
Employee Rating

Quick service It was quick the advisor was nice has knowledge No no necessary pushing staff More

by katarzynaziel700
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 14, 2026

McGrath City Honda responded

Mathew’s friendly and knowledgeable approach ensured your Honda HR-V service was completed quickly and without any pressure. Thank you for the five-star review, and we look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

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Employee Rating

My car was ready in a timely manner even after I ask for more work More

by sinsinsational
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 14, 2026

McGrath City Honda responded

Thank you for trusting Mathew and our service team with your Honda CR-V. We’re glad we could handle the additional work and have your vehicle ready so quickly. Please let us know if we can help you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

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Everyone was so polite and professional. The service was done in the time promised and store was very clean! More

by kkappos8
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 13, 2026

McGrath City Honda responded

Your five star review means a lot. It’s great to hear our team was polite, completed your Honda CR-V service as promised, and kept the store clean. We hope to assist you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 11, 2026

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Employee Rating

Great service as always, very helpful as always explaining the details on my car. They always take good care of my car. More

by elliev684
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 11, 2026

McGrath City Honda responded

Delighted to hear our team continues to earn your trust by clearly explaining every detail of your Honda and keeping it in great condition. We appreciate your loyalty and look forward to caring for your vehicle again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 11, 2026

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I've purchased three cars from your dealership and have been happy with the service provided every time I come in More

by cpilto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Alexis Quimso, Devin Miller

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Jun 11, 2026

McGrath City Honda responded

It means a lot that you’ve chosen us for three Honda purchases and trusted us again with your CR-V service. We’re glad to hear you’ve been pleased every time. We look forward to supporting you at your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 02, 2026

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Very professional and fast service ? ? ?? ?? ?? Exelent service! Great work Professional job More

by julieta0510
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 02, 2026

McGrath City Honda responded

We’re delighted Mathew delivered professional and speedy service on your Honda CR-V. Thank you for your kind feedback and for trusting us with your vehicle. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 30, 2026

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Employee Rating

Great service, all questions answered, wait time was accurate. Typical strong customer service. Polite. Every thing was great More

by carljohnwisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Karen Kozlowski

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May 30, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Civic service. We're glad our team addressed all your questions and kept the wait time accurate. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 29, 2026

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Was sold my car from your dealership and apparently had the wrong color side mirror color. I paid for parts to get one fixed and when I picked up my car afterwards, they didn't match. That should've been c More

by NATHAN.S.MILLER
Recommend Dealer
No

Other Employees Tagged: Mathew Runas

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Jun 03, 2026

McGrath City Honda responded

Nathan, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

May 14, 2026

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Matthew and everyone else at the dealership were smart, efficient, and took great care with my car. More

by nanmcfadden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

McGrath City Honda responded

We appreciate you highlighting Mathew and our team’s care and efficiency with your Honda Civic Hybrid. It’s great to know the service met your expectations. We look forward to helping you with any future needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 11, 2026

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Employee Rating

Everything went fine And was treated nice Over all things were fine Car was fine More

by sexy.tigeroldman
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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May 12, 2026

McGrath City Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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