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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.8
44 Reviews
4.8

44 Reviews

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44 Reviews of Mathew Runas

July 09, 2026

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Employee Rating

Everyone is very nice and knows what the problem is when I come in with my car More

by katherinemary73
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jul 10, 2026

McGrath City Honda responded

We’re glad our team made you feel welcome and quickly identified the issue with your Honda CR-V. It’s great to know your service visits run smoothly. We look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 09, 2026

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Good customer service and timing was good Everything was perfect and it was pretty quick in the service More

by christianvelasquez9
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jul 09, 2026

McGrath City Honda responded

It’s great to know our team provided prompt service for your Honda Civic and that you were pleased with every aspect. We look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 07, 2026

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Great service experience! Matthew, was very informative and kept me updated throughout the whole process. More

by lpillado
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Recommend Dealer
Yes
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Jul 07, 2026

McGrath City Honda responded

Hello, thank you for sharing your feedback on the service you received for your Honda Accord. We’re pleased that Mathew kept you informed throughout the entire process and that you had such a positive experience. If you need anything else, please feel free to reach out. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 03, 2026

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Theybqere kind and friendly. They did give me time to reply for the fixtures of the car.. More

by lizymartinez1982
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jul 03, 2026

McGrath City Honda responded

It’s great to hear our team was warm and accommodating while discussing the fixture options for your Honda. We’re glad they gave you the time you needed to decide. Thank you for trusting us with your Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

July 01, 2026

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No car wash and issues with window not truly resolved. Mathew is always very friendly and patient. More

by Carreview
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jul 03, 2026

McGrath City Honda responded

Thank you for taking the time to leave us a review. We appreciate your business and look forward to serving you in the future. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 24, 2026

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Good service Matthew Runas was very helpful very professional Car was on time and done well More

by RGOBRIEN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2026

McGrath City Honda responded

Thank you for sharing your experience with Mathew. We’re pleased your Honda CR-V service was completed on schedule and to your satisfaction. We appreciate your trust in our team. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 22, 2026

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This was my second time at the dealership and this experience was not as good as my 1st visit. I waited a total of 4 hours and my dealership attendant was not as helpful as the gentleman I had on my p More

by cgonza124
Recommend Dealer
No

Other Employees Tagged: Mathew Runas

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Jun 26, 2026

McGrath City Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

June 16, 2026

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Solid expectations professional I know what to expect and it's a professional experience. I know they will be responsive and helpful More

by jeff.sabella
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 17, 2026

McGrath City Honda responded

Thank you for trusting us with your Honda Fit service. We’re pleased the experience met your expectations and our team stayed responsive and helpful. We will be sure to pass this along to Mathew. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 14, 2026

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Quick service It was quick the advisor was nice has knowledge No no necessary pushing staff More

by katarzynaziel700
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 14, 2026

McGrath City Honda responded

Mathew’s friendly and knowledgeable approach ensured your Honda HR-V service was completed quickly and without any pressure. Thank you for the five-star review, and we look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

June 13, 2026

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My car was ready in a timely manner even after I ask for more work More

by sinsinsational
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Jun 14, 2026

McGrath City Honda responded

Thank you for trusting Mathew and our service team with your Honda CR-V. We’re glad we could handle the additional work and have your vehicle ready so quickly. Please let us know if we can help you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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