Lithia Hyundai of Odessa

My cheek engin light came on and they got me in and fixed it and my tires where leaking they fixed that also it and my tires where leaking they fixed that also More

Friendly and helpful place to visit for service though busy most all the time but pleasant busy most all the time but pleasant More

This is the third car I’ve bought from Lythia in Odessa. Their service department is outstanding, I highly recommend recommend this dealership. Rafael Pena sold me this last car, he was very helpful an Their service department is outstanding, I highly recommend recommend this dealership. Rafael Pena sold me this last car, he was very helpful and polite - impressive young man! More

Nick our sales men was very kind and patient with us. The staff was very friendly The staff was very friendly More

What separates this service department from others is the customer service experience that Eric and his team provide! They are very helpful and knowledgeable. customer service experience that Eric and his team provide! They are very helpful and knowledgeable. More

Excellent attention and service, they don't waste time although I would have liked them to clean my vehicle as they do in other dealerships. although I would have liked them to clean my vehicle as they do in other dealerships. More

They tried to satisfy all my requests during the buying time. I did not feel pressured by the dealer, so it made me easers to take my decision about the deal. time. I did not feel pressured by the dealer, so it made me easers to take my decision about the deal. More

Always had good service and professionalism amongst the employees. Would highly recommend the dealership. We have purchased five vehicles from the dealership employees. Would highly recommend the dealership. We have purchased five vehicles from the dealership More

They did not provide me with a rental or a loaner even though with my recent financial troubles, did not update me with any information on how my car was having issues, when will the parts get here nor an though with my recent financial troubles, did not update me with any information on how my car was having issues, when will the parts get here nor an estimated time when my vehicle will be ready. When my vehicle was ready they only notified me 15 minutes before they close which was an extreme small window for me to pick up my vehicle like if they were trying to avoid another customer to walk in. Lucky I was with one of my friends at the time of the call to go rush to the dealership, if it wasn’t for the lucky timing I would have gone a whole afternoon until next morning to walk to the dealership in harsh weather for miles since Ubers are expensive and again I was in financials issues. How ever in my time of crisis I did complain to corporate but was later ignored by this so great “Hyundai” that “values” their customers. I got recommendation from my family that Hyundai is a very reliable and caring company but how ever I felt the opposite of that, after multiple attempts in trying to be a value customer I gave up in the end. My case number in my situation is 23211248. I feel like I could of gotten a better experience in this. More

Good vibes , excellent customer service, they make you feel comfortable and They find the best option for you feel comfortable and They find the best option for you More