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Lithia Hyundai of Odessa

Odessa, TX

Overview
Employees
Reviews
4.3
1,477 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,477 reviews

September 10, 2024

Bad service from the staff, arrogant, I don't think I will return to the agency and I cannot recommend them... More

by ROMORENO1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric González arrogant person
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September 09, 2024

Johnathon and Amy both did an awesome job helping me with the Hyundai Santa Cruz I’m buying from Odessa Hyundai Dealership I’m very happy with the choice I made. Thank you again Johnathon and Amy 🙏❤️ More

by NORACASAS228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that Johnathon and Amy provided excellent service during your visit. We appreciate your business and look forward to assisting you again in the future.

September 07, 2024

Kristine is very thoughtful and nice. She does her best to get you In-N-Out as fast as she can. I really enjoy working with her. More

by KWEIER4344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at Lithia Hyundai of Odessa. We are thrilled to hear that she provided you with excellent service and made your visit a pleasant one. We appreciate your feedback and look forward to serving you again in the future.

September 06, 2024

My experience when walking in was amazing due to the friendly staff. I had all of my expectations met and more. More

by Roberto Rangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa, Roberto. We are thrilled to hear that our friendly staff met and exceeded your expectations. We appreciate your kind words and look forward to serving you again in the future.

September 06, 2024

Really enjoyed the Lithia experience. Johnny Ybarra hit it out of the ballpark as usual. More

by REBELCWBY1016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Johnny Ybarra provided you with exceptional service. We appreciate your feedback and look forward to serving you again in the future.

September 06, 2024

No hassle quick and friendly I enjoy doing business with them and trust them with my car More

by Mbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

September 05, 2024

The Service was great. It was fast and they were all very thoughtful. Treated me great and was aware of my time. More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Brian! We are thrilled to hear that our team provided you with great service and made sure to respect your time. We appreciate your feedback and look forward to serving you again in the future.

September 04, 2024

He was a great salesman and got me a car that fit for what I needed. More

by PINSONBONNIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theodore Schroeder
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Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

September 03, 2024

The manager over the service center needs to take some customer service classes. If it wasn't for Christine and I think his name was Brian, who did the oil change, I would NOT recommend. The issues of equ More

by jlmink1971
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Hello and thank you for taking the time to leave us a review. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We would appreciate feedback on how we can improve and make your visit memorable for the right reasons. Please call (432) 614-0345 at your earliest convenience.

August 31, 2024

Did not meet no Eric Gozalas. But the man who helped us was super nice. More

by JADEHD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't Remer her name but the sweet lady who checked us out
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Sep 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for the 5 star review!

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