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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,168 Reviews
Call Service Center (305) 372-1100

1,168 Reviews of Lexus of North Miami - Service Center

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July 07, 2025

I had great service at Lexus of North Miami Short wait and leased my new 2025 Lexus IS with ease. More

by cruzml66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Lexus of North Miami responded

Thank you for being such a great customer of Lexus of North Miami. Enjoy your new 2025 Lexus IS!

July 07, 2025

The service/attention was very efficient and did not take a long time at all. My service advisor Luis was very helpful. More

by JAIROE322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience working with Luis and the team! We appreciate your business and hope to see you again at Lexus of North Miami.

July 06, 2025

Hello Exceptional maintenance service . fast.professional. and courteous. Lexus truly values and respect their customers. More

by Y.LORENZOCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurizio
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Jul 07, 2025 -

Lexus of North Miami responded

Thank you for the great review! We appreciate your business and we hope to see you again at Lexus of North Miami. Have a wonderful day!

July 05, 2025

The service was quick and excellent. Great service advisor and comfortable waiting area Thank you More

by VIK.DRUKKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

July 05, 2025

Customer service is always authentic. It feels as if your amongst family. Every service is explicitly thoroughly and with my best interest. More

by drwhite16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback and choosing Lexus of North Miami! We are happy to have you in the family.

July 05, 2025

Tech diagnosed the problem as battery, however the issue returned a few days later. It is clear that a check test wasn’t run. More

by mp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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Jul 07, 2025 -

Lexus of North Miami responded

I apologize for the inconvenience you've experienced. It sounds like we may have missed something during your visit, and I understand how frustrating that can be. We would appreciate the opportunity to re-evaluate your vehicle's issue and ensure it's properly addressed this time around. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 04, 2025

I am always so thrilled that I have Bobby taking care of my vehicle all the time! I will be back for tires soon. More

by CHARLOTTEBARRONMIAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Bobby and the team here at Lexus of North Miami, Charlotte! We're happy to read this feedback and look forward to welcoming you back in the future.

July 04, 2025

Service was very efficient and friendly. I had to drop in unexpectedly for service and Simon took good care. The facility is always clean and staff are warm. More

by FIRASELNASRANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Jul 06, 2025 -

Lexus of North Miami responded

We are happy to have you as a customer! Thank you for choosing our service department. We look forward to providing more efficient and friendly service at Lexus of North Miami.

July 04, 2025

very pleasant, transport to COSTCO, thanks for the ride. Service was fast and I assume well done. More

by slnewman4613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2025 -

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

July 04, 2025

I always feel I’m treated well and with respect. . Semon explained everything to me clearly. More

by karen_sutton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Jul 06, 2025 -

Lexus of North Miami responded

We are glad to hear that Semon provided excellent support. Thank you for trusting Lexus of North Miami with your automotive needs!

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