Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,096 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,096 reviews
January 14, 2023
Jaker soto the salesman was excellent. And the older gentleman from the finance dept was also excellent even though I don't know his name He's from Ukraine and you don't have his picture And the older gentleman from the finance dept was also excellent even though I don't know his name He's from Ukraine and you don't have his picture on this site. More
by dealer review
Employees Worked With
January 08, 2023
Hello, this is my second review. I gave three stars in the first one, now I give one. They had to transfer the plates of my old car to the new one. But they order new ones. I did not I gave three stars in the first one, now I give one. They had to transfer the plates of my old car to the new one. But they order new ones. I did not receive a new car number within 90 days. When contacting them, they kept saying that everything is fine, you just have to wait. My daughter came to the store to renew the temporary plates, but they could not find the document related to the purchase of a new car. A few days later, when I called the Lexus store, they couldn't say anything either. You need to visit them personally to be able to solve the problems created by them. It costs you time and fuel. I think they should refund the money for the paperwork. The problem is not fixed yet More
by laimis
Employees Worked With
January 03, 2023
Great experience @ Lexus of NM. Jhan helped, went above and beyond, and explained the process throughly. Very happy with the outcome. Jhan helped, went above and beyond, and explained the process throughly. Very happy with the outcome. More
by Doval.Carolina
Employees Worked With
December 30, 2022
Maria from the start was easy to communicate, fast replies and very hospitable. She treated me like family. She understood what my goals were for a new lease purchase. After shopping around prior to m replies and very hospitable. She treated me like family. She understood what my goals were for a new lease purchase. After shopping around prior to meeting Maria, she was able to beat a great lease offer. The process was fast and very friendly with everyone in Lexus of North Miami. I highly recommend Maria if you are looking for a new lease or buy. More
by amyaragon_photography
Employees Worked With
Maria Morrone
December 29, 2022
Denis,thank you so much for the best service! He is the most welcoming and caring sales person that I’ve met! Thank you He is the most welcoming and caring sales person that I’ve met! Thank you More
by Sonechka
December 21, 2022
Alfred Utset, a Sales Manager, in the Pre-owned Vehicles Dep't, LIED to me and told me that a Vehicle I was inquiring about,--- had been sold that Day. He was trying to COVER UP for the MISTAKE made by my Dep't, LIED to me and told me that a Vehicle I was inquiring about,--- had been sold that Day. He was trying to COVER UP for the MISTAKE made by my Sales Agent, Lena Bautista, who had quoted me a PRICE that was $1,000 MORE than what she had LISTED on HER Computer Screen ( which I saw when she had WALKED AWAY from her DESK) When I CORRECTED her she said "she would make it good and HONOR the LOWER Price ". But within a few minutes she went to speak to her Manager, who is Mr Utset. He came to her Desk and told me "the Car was already sold today." However, I did not believe him. AND,---when I checked last night and ALSO this morning-- It is STILL listed for their Dealership and ALSO at the Pembroke Pines Dealership. It is a NEWLY listed Car, with one accident,, but with ONLY 4300 Miles. I know this is NO MISTAKE on MY PART, because it matches the VIN Number that Lena had given me for this CAR. The Accident was a rear end Accident, which was listed on CarFax as MINOR. Whatever their Reason for LIEING is IRRELEVANT. . Based on this experience-- I would NEVER DEAL with these People AGAIN. Their CREDIBILITY and INTEGRITY are TOTALLY LACKING. People OFTEN talk about used Car Sales People in a very DISPARAGING way. Both Lena and Alfred LIVED up to that TERRIBLE REPUTATION Also, on my first visit to the Dealership, when I inquired about a Price on a DIFFERENT Car, Alfred Utset told me "if you are telling the truth about your excellent Credit Rating, I can give you a better Price." How's that for a "NICE" way of dealing!!! His statement indicated that--- he ASSUMED I was LIEING.-- Now I know why he assumed I was LIEING. Since he is a Total Liar, he assumes everyone else is a LIAR too. Be very CAREFUL with these People. They LIE and are totally UNTRUSTWORTHY!! More
by isblt007
Employees Worked With
Alfred Utset, Lina Bautista
December 20, 2022
Seasonal Holidays 2022 Search Modes and Refinements Maps Shopping News Videos Images Books Flights Finance Search Results Lexus of North Miami 4.5 (5.2K) Lexus dealer in North Refinements Maps Shopping News Videos Images Books Flights Finance Search Results Lexus of North Miami 4.5 (5.2K) Lexus dealer in North Miami, FloridaOpen 910+ OverviewCarsReviewsPartsPhotosUpdatesAbout Main Results Reviews from the web DealerRater 4.5/5 2,179 reviews Carfax 4.3/5 387 reviews NewCars.com 4.4/5 2,413 reviews Google review summary 4.5 (5,168) Reviews Allleasing 128 sales manager 65 350 53 luxury 40 +6 Sort by Most relevant Newest Highest Lowest Shannan Goodwin 3 reviews·1 photo just now NEW Danielle and her team were awesome from start to finish in getting my new 23 Lexus GX460 in a timely fashion. I live in SC and the process was quick and easy. Danielle went above and beyond and I appreciate everything she has done. Definitely recommend her to everyone I know. Thanks again for all your help. Josh S Local Guide·45 reviews·74 photos 2 weeks ago NEW Been leasing vehicles form this establishment since they opened. The sales people are nice. They also have a cafe where they offer soft drinks/coffee and pastries, some are free to guests. They offer a free car wash (45-1hr) they keep this … More +2 Lexus of North Miami (Owner) 2 weeks ago It has been our absolute pleasure to serve you, Josh! Thank you for the awesome review and for trusting Lexus of North Miami with your vehicle's care! We are so glad that our team has been such a help. Have a great day and we hope to see you again for any future needs! Andre Local Guide·33 reviews·12 photos 9 months ago Very helpful service and extremely skilled. Randy my service advisor has been extremely helpful in both the maintenance and acquiring the gorgeous Lexus rims for my car that are unique for my model. Alex the tech is very very skilled and … More 1 Lexus of North Miami (Owner) 9 months ago Andre - It makes us smile to see such kind feedback about our wonderful team members. Thank you for taking time out of your day to commend Randy and Alex! We are so glad that they've been there to assist with your auto service needs. Hope to see you next time at Lexus of North Miami! Family Cyrus’ 3 reviews·1 photo 5 months ago Anthony’s approach to buying a car was exactly what everyone in America should experience. Being listened to! This Lexus dealership was prepared to sell a car. The car buying process took less than 2 hours at the dealership from arrival to … More 3 Lexus of North Miami (Owner) 5 months ago Thank you for recommending Anthony! We love to hear that he provided helpful service and made the purchasing process quick and easy. Our team at Lexus of North Miami is grateful for your business and kind review. Congratulations on your Lexus ES F Sport and safe driving! DealerRater https://www.dealerrater.com › dealer Lexus of North Miami - Lexus, Service Center, Used Car Dealer - Dealership Ratings Latest Reviews. December 18, 2022. 5 out of 5 Stars. They gave me great service I will highly ... 4.5 (2,179) Cars.com https://www.cars.com › ... › Reviews Reviews - Lexus of North Miami Awesome customer service. Everyone here is courteous. Bobby from service is always helpful and polite. Andrew from sales will work with you to get you a deal. 4.4 (2,412) Cars.com https://www.cars.com › ... › Reviews Lexus of North Miami Reviews Amazing service I left so happy thanks to Vanessa and Qudus they were very knowledgeable and very kind. Excellent service. Definitely recommend! I will ... 4.4 (2,409) Lexus of North Miami https://www.lexusofnorthmiami.com › ... Customer Testimonials Absolutely outstanding! Tremendous work ethic and communication. This is by far the best experience I have had buying a car in over 30 yeRs! Read at DealerRater. Lexus of North Miami https://www.lexusofnorthmiami.com › ... Leave Us A Review Leave a review for us! Lexus of North Miami serving Miami Gardens, Hialeah, and Hollywood. Carfax https://www.carfax.com › Reviews-... Lexus of North Miami total disconnect between the slaes and service department. Way too many steps to complete simple service. This dealership needs to review its intake , service, ... 4.3 (387) Does Lexus of North Miami in North Miami, FL have a service center? How can I contact Lexus of North Miami in North Miami, FL? NewCars.com https://www.newcars.com › florida Reviews of Lexus of North Miami - Car Dealers Her knowledge and costumer service is A+. She really helped me narrow down my search and get the car that fits my needs the most. I will definitely come back in ... 4.4 (2,413) Facebook https://m.facebook.com › reviews Lexus of North Miami - Reviews Mauricio is an excellent Service Manager. He communicated with me the entire time my car was in service. All problem areas were covered. 4.6 (1,516) People also search for Lexus of Pembroke Pines Lexus of Pembroke Pines Lexus of Palm Beach Lexus of Palm Beach Keyes Lexus Keyes Lexus Lexus Of Sarasota Lexus Of Sarasota JM Lexus JM Lexus Lexus of Greenwood Village Lexus of Greenwood Village Honda of Aventura Honda of Aventura Newport Lexus Newport Lexus More results Feedback Web results Better Business Bureau https://www.bbb.org › fl › profile Lexus of North Miami | Better Business Bureau® Profile This organization is not BBB accredited. New Car Dealers in North Miami, FL. See BBB rating, reviews, complaints, & more. Related searches Lexus of tampa bay reviews Lexus of orlando Lexus dealerships near me Lexus customer service Shannan Goodwin 3 reviews·1 photo just now NEW Danielle and her team were awesome from start to finish in getting my new 23 Lexus GX460 in a timely fashion. I live in SC and the process was quick and easy. Danielle went above and beyond and I appreciate everything she has done. Definitely recommend her to everyone I know. Thanks again for all your help. More
by MsGx460
Employees Worked With
Danielle Conta
December 18, 2022
They gave me great service I will highly recommend lexus they are very Profesional on everything they do they are very Profesional on everything they do More
by Ramoninthecape@hotmail.com
Employees Worked With
December 13, 2022
Debería existir calificación de 100 estrellas y ella se llevaría 200, muy amable, profesional, diligente y entregada. Se preocupa, y ocupa, de tu caso como si fuera de ella misma. Que si le compraría otro llevaría 200, muy amable, profesional, diligente y entregada. Se preocupa, y ocupa, de tu caso como si fuera de ella misma. Que si le compraría otro carro? Por su puesto y todos los que vaya a comprar será con ella. Gracias María! More
by maritzaccm1808
