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Lexus of North Miami

North Miami, FL

4.6
3,988 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,988 reviews

April 03, 2025

It was difficult to get timely and transparent-seeming information from our representative. He seemed annoyed at having to answer questions. We left spending a lot of money and wondering if we had been “h More

by laurabdavidoff
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon
Apr 23, 2025 -

Lexus of North Miami responded

Laura, I'm sorry to hear about your experience with our service department. We strive for clear communication and helpfulness, so it's concerning that we fell short during your visit. I'd like the opportunity to address this issue directly and restore your confidence in us — please feel free to reach out at any time. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 02, 2025

Ronald did an excellent job. The car problem was fixed and Ronald gave me a loaner similar to my car. Thank you! More

by SZ2N
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ronald provided excellent service and resolved your car issue at Lexus of North Miami. It's great to know you were well taken care of with a loaner vehicle too! Thank you for sharing your experience!

April 02, 2025

En lo particular he tenido muy buena experiencia en este Dealer, siento que el personal es muy atento y calificado y el servicio que prestan está a la altura More

by yoandraed90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que nuestro equipo fue atento y calificado durante su visita. Esperamos poder servirle nuevamente pronto, Yoandra!

April 01, 2025

Sales Rep Jade Friendly kind top notch service! ! Luxurious experience!!! Expectations met!! Outstanding, pure excellence!! More

by Teresa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sierra Hendricks
Apr 02, 2025 -

Lexus of North Miami responded

Teresa, we're delighted to hear that Jade provided you with top-notch service at Lexus of North Miami! Thank you for sharing your luxurious experience and kind words.

April 01, 2025

Lexus of North Mimi is a Kingdom. And Terry Bean is a King. Enough said. Glad to belong to this Kingdom. Thank you. More

by inna7779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lexus of North Miami responded

We're delighted to hear that Terry and the team at Lexus of North Miami made you feel like royalty! Thank you for being a part of our community, and we look forward to serving you again.

April 01, 2025

Always satisfied with leasing from Lexus of North Miami and working with Mr. J Frontier More

by naomegervais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lexus of North Miami responded

Thank you for being such a great customer of Lexus of North Miami! Jorge will appreciate the shout-out.

April 01, 2025

excelente servicio, una atencion muy buena, super contentos y el auto hasta lo lavan y dejan en ecxelente condicion More

by ROCIPA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lexus of North Miami responded

Gracias por compartir su experiencia positiva con nosotros en Lexus of North Miami. Nos alegra saber que está satisfecho con el servicio y la atención recibida, así como con las condiciones de su auto. Esperamos verle pronto!

March 31, 2025

Lexus of North Miami has the best deals on new vehicles. Sierra provided the best buying experience and made sure everything went smoothly. Sierra answered all my questions and showed me the features of my More

by SamLexusIS350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lexus of North Miami responded

We're delighted to hear that Sierra provided such a seamless buying experience at Lexus of North Miami! It's fantastic to know she was able to answer all your questions and highlight the features of your new IS350. Enjoy every drive in your new vehicle, and thank you for choosing us!

March 31, 2025

Kept in contact with updates. Pleasant staff. My car looks like new. Easy exchange from rental to my car. More

by shonene2100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
Apr 01, 2025 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided you with excellent service and kept you updated throughout the process. It's great to know your car looks like new, and we're glad the exchange was smooth!

March 31, 2025

Terry Bean was very easy to work with, he was great! His assistant Cleavis provided excellent service in explaining everything about the car. It was an over all a very easy and positive experience. More

by TATI_ALV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lexus of North Miami responded

We're delighted to hear that Terry and Cleavis made your experience at Lexus of North Miami so positive and easy. Thank you for sharing this wonderful feedback! Enjoy your new car!

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