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Lexus of North Miami

North Miami, FL

4.6
2,915 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,915 reviews

June 09, 2022

Excelente. Gracias por la atención de Maria. Amable. Me busco la mejor solución y comodidad para mi y el vehículo que yo quería. Encantada. Recomendada. More

by vrcabrera2108
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Jun 09, 2022 -

Lexus of North Miami responded

Servicio excelente es nuestra meta! Gracias por la reseña maravillosa y por mencionar la atención fantástica de Maria - valoramos mucho sus palabras amables y recomendación. Cuídese, de todos sus amigos aquí en Lexus of North Miami!

June 08, 2022

I’ve never been to a dealer that was so much help and helped me get the perfect car for me and my family! I’m so incredibly grateful to Maria and Nick they were so amazing to my family and I. 100000000 t More

by Mariamollinedo14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone, Nicholas Wehby
Jun 08, 2022 -

Lexus of North Miami responded

Thank you for the awesome review! We're glad that the team was so helpful and friendly. We will let Maria and Nick know that you say thanks. --Lexus of North Miami Crew

June 07, 2022

Una persona muy agradable, super atenta, y sin duda la mejor vendedora, que deja a sus clientes felices y contentos. More

by suanlyperez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Jun 08, 2022 -

Lexus of North Miami responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of North Miami. Apreciamos el apoyo y le deseamos muchas millas felices en su vehículo nuevo!

June 07, 2022

We had the best experience buying a Lexus ES 300h from North Miami Lexus Denis Shadrin salesman. Will recommend to my friends and family More

by A&M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Lexus of North Miami responded

Our most genuine thanks for your positive review of us here at Lexus of North Miami! We're thrilled to read that you enjoyed your buying experience and working with Denis, we will be sure to pass the kind words along. We hope you enjoy your new Lexus ES 300!

June 07, 2022

Jeff Brooks was prepared with all previously discussed information andMade leasing my new car easy walked me through the process and helped me do the set up More

by Norluria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Brooks, Wayne Sommer
Jun 07, 2022 -

Lexus of North Miami responded

Thanks, Norluria, for leaving Lexus of North Miami a positive review! We'll give kudos to Jeff for making the purchasing process hassle-free and enjoyable. Congrats on the new ride!

June 03, 2022

The worse dealership. Service dept is horrible. Brought car in a 8 it’s after 5 abs they say I need to wait another 30 minutes after working all day. This is not the first More

by Corosen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronald
Jun 06, 2022 -

Lexus of North Miami responded

This review is very concerning to receive. We strive to deliver seamless and efficient service, and it is disappointing to see that we missed the mark. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more I can do to assist you or better your visit, please don't hesitate to give me a call. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

June 02, 2022

Best dealership in town is Lexus of North Miami where people are great I recommend all my friends to go there for new or use Lexus More

by Mada2108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Lexus of North Miami responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with the Lexus of North Miami team. Drive safely, and we hope to see you back again down the road!

May 27, 2022

Knowledgeable cooperative helpful understanding will recommend others hope to continue to use your dealership and Alex More

by aronwise@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Lexus of North Miami responded

Thanks for the glowing feedback! We will certainly let Alex know you had a wonderful time working alongside him. Safe travels! - Lexus of North Miami

May 25, 2022

I had the worse experience of my life. I've been with Lexus for 7 years, I always had the best experience, however in two moth they destroyed it. They keep calling me and asking me to go t More

by Mina2017
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Morrone
May 26, 2022 -

Lexus of North Miami responded

I sincerely apologize for any unwanted communication on behalf of my team. We strive to deliver accommodating and attentive service, and it is disappointing to see that we have left the wrong impression. I assure you that this feedback will be addressed properly to prevent this from happening in the future. If there is anything more I can do to assist you or anything else you would like to discuss, please don't hesitate to give me a call. Thank you, Viviana Almog - Customer Relations Manager - (786) 528-3781

May 22, 2022

I would definitely recommend Maria to anyone wanting to buy a car.She was patient,She listened and was very relatable. My car buying experience was Great Thanks to her.. You can’t tell me nothing riding in More

by Shameatucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
May 23, 2022 -

Lexus of North Miami responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Maria. Drive safely, and we hope to see you back again at Lexus of North Miami!

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