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Lexus of North Miami

North Miami, FL

4.6
3,005 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,005 reviews

January 26, 2025

I got there before my appointment time and the staff took care of me right away. Them, I was sent to #8, where Jonathan was very kind and helpful. He kept me informed about the situation and my car was ready More

by mklemm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan at #8
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jonathan and the team at Lexus of North Miami provided such prompt and attentive service. Thank you for sharing your experience, we appreciate it!

January 25, 2025

Pleasure dealing with all involved with the purchase of a new car. Sales and financing was very easy More

by mhelfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald in service
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience with the sales and financing team at Lexus of North Miami was smooth and enjoyable. Thank you for choosing us for your new car purchase!

January 25, 2025

Everything was great, fast interaction with each department. Kelia went above and beyond helping us to hook up our phones to our new car as well as our 2024 Lexus. More

by andrewglomb
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

Andrew, we're delighted to hear that Kelia and the team at Lexus of North Miami provided you with such a seamless experience. Enjoy your new 2024 Lexus!

January 25, 2025

came in with some kind of a rattle inside the car. service kept the car for 21 days, was told that the problem was rectified, IT WASN'T. Called ERIC GARCIA, after 20 minutes on hold, i gave up. I have More

by sh1836
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ERIC GARCIA ZERO STARS
Jan 28, 2025 -

Lexus of North Miami responded

It's disheartening to hear about your experience with the unresolved issue and communication challenges. We strive for excellence in service, so this feedback is concerning. Please reach out directly when you have a moment; we want to make things right for you. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

January 24, 2025

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by spike2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon #5
Jan 24, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Your feedback on our quick and attentive service is greatly appreciated. Thank you for choosing us!

January 24, 2025

Terrific service. Bobby Rahmani is very knowledgeable and professional. He makes the service appointment a pleasure and always ensures that the vehicle is in perfect c More

by cgross4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Bobby provided such knowledgeable and professional service at Lexus of North Miami. We look forward to serving you again in the future!

January 24, 2025

I experienced friendly service at Lexus of North Miami. My service advisor was extremely attentive to my vehicle needs. I left very pleased! More

by dhenderson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (Service)
Jan 24, 2025 -

Lexus of North Miami responded

We're delighted to hear that you received attentive service at Lexus of North Miami! It's wonderful knowing our team met your vehicle needs and left you feeling pleased. Thank you for sharing this feedback with us!

January 24, 2025

Excellent prompt service. Very efficient and reliable. Specially Babak Rahmani. I really appreciate the great service More

by ygmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear Babak and our team at Lexus of North Miami provided excellent service. We appreciate your support!

January 24, 2025

very good cusome service,people so nice and very efficiency. location is very confortalbe. bberages are very good too. More

by Perizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
Jan 24, 2025 -

Lexus of North Miami responded

Perizo, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami! Thank you for sharing your experience with us.

January 24, 2025

The service at Lexus North Miami has been great. They are informative with inquiries and punctual with the service. The waiting area is accommodating and has a snack/beverage station nearby; very co More

by EULYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

Eulyne, we're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami. Thank you for sharing your experience with us!

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