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Lexus of North Miami
North Miami, FL
2,677 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 2,677 reviews
November 01, 2024
Quick and efficient service. I did not spend the whole day waiting for my car to be serviced. I was in & out within the promised time I did not spend the whole day waiting for my car to be serviced. I was in & out within the promised time More
by yeyoluv43
Verified CustomerEmployees Worked With
Jayson
November 01, 2024
My service is excellent as always. I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization th I remain totally satisfied with work, the professionalism, the contact regarding any issues and the concern. Thank you for being an organization the caters to your customers. More
by BEVPKING
Employees Worked With
November 01, 2024
Our family have been coming to Lexus of North Maimi since 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus 2009 since we all drive Lexus Vehicles. We can easily go to Pembroke Pines, but we come there because we love the service that was provided by Lexus of North Miami. Unfortunately, this will be my first complaint regarding Bobby Rahmani in Service and another service agent in #5. I realize when employees get sick, there is chaos in any department. So, the only way to deal with a situation is by keeping respect, explaining the situation to the customers rather than pushing them out of their office and telling us "You're in the wrong side, go to #5, said Bobby abruptly..". When my husband sensed that he was being rude to me, my husband took his business card to make a complaint, Bobby's response was "go ahead and make your complaint". Very Rude individual and arrogant! Then went over to #5 in the used part of the service area and he also was very agitated. He also told me "I'm very busy, I can't help you, you have to go to #7", but I told him I just came from there, as he continues to tell me "'I'm sorry, I can't help you, I have other appointments, or I will fall behind". Rather than explaining the situation we were pushed around by these 2 individuals. The only way was for us to go to Mr. Rubenfeld to resolve the situation. More
by Jenny20
November 01, 2024
Harry and Amaury are great. Very friendly and honest. I appreciate all the help. Thank you! Very friendly and honest. I appreciate all the help. Thank you! More
by jonathaneisenband
November 01, 2024
I am very satisfied with the ease of making the appointment. The efficiency of service advisor was great. My service took about 2 hrs. Only problem is I wish that they would re open the gym. appointment. The efficiency of service advisor was great. My service took about 2 hrs. Only problem is I wish that they would re open the gym. More
by tajabali
Employees Worked With
Eric
October 31, 2024
Bobby is always a pleasure to work with. You are lucky to have him! What more can we say? You are lucky to have him! What more can we say? More
by jmurphy
Employees Worked With
October 31, 2024
I was very satisfied with the services provided. All issues were addressed and resolved with ease. All issues were addressed and resolved with ease. More
by lovealot417
October 31, 2024
Never heard from my service manager, they had my car for two days. The loaner guy was the only guy that I communicated with. Didn't do 2 of the 3 things I wanted them to do. The good news is...I got the two days. The loaner guy was the only guy that I communicated with. Didn't do 2 of the 3 things I wanted them to do. The good news is...I got the car back and it wasn't damaged. More
by paulbdmc
Employees Worked With
Simon
October 31, 2024
Thanks to Benny! !!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! !!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! Thanks to Benny!!!! More
by OKSANA910
October 31, 2024
The whole experience was Great from the sales agent, finance manager was excellent and all the Team players. finance manager was excellent and all the Team players. More
by mrocarney
