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Lexus of North Miami

North Miami, FL

4.6
3,005 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,005 reviews

January 26, 2025

walking in i was a little wary , but as soon as we started talking i was confident i made the right choice, Rodolfo was great straight forward with the numbers and i was ready, bought this car and was More

by may51977
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Rodolfo made your experience at Lexus of North Miami a positive one! Enjoy your new GX550 Overtrail, and thank you for recommending us. Safe travels ahead!

January 26, 2025

Johnathon Vellon was extremely helpful in explaining my service. The wait time was very quick. More

by alans0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Vellon - SERVICE DEPARTMENT
Jan 27, 2025 -

Lexus of North Miami responded

We're grateful to have you as a Lexus of North Miami customer, Alans. Thanks for the review of Johnathon!

January 26, 2025

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by DMITRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 27, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback, Dmitry! We're delighted to hear that our team at Lexus of North Miami provided quick and attentive service. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

Needed and purchased 4 tires. Service was good, cafe waiting area comfortable but 3 1/2 hrs was too long. More

by CNEWMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the service and waiting area met your expectations, but we apologize for the wait time. Your comments are valuable in helping us improve our efficiency!

January 26, 2025

As always Lexus of North Miami staff is very helpful. They give a fast service. Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with helpful and speedy service. Thanks for sharing your experience!

January 26, 2025

As usual, Bobby in service Dept. did a great job on my recent service visit. More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

Thank you, Rick, for stopping by to leave Lexus of North Miami a wonderful review of Bobby!

January 26, 2025

Outstanding customer service. This dealership is top notch. Lexus of North Miami provides me with legendary Lexus quality parts and superior master mechanics. Ron Campos, my servi More

by MiamiGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Campos
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ron and our team at Lexus of North Miami provided you with outstanding service! It's great knowing you trust us for your vehicle needs. Thank you for the wonderful feedback!

January 26, 2025

As usual, Bobby in service Dept. did a great job on my recent visit to service Dept. More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

We can't thank you enough for the excellent review of Bobby at Lexus of North Miami, Rick!

January 26, 2025

The service was great. We were in and out as promised. We liked the waiting area. More

by mm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 27, 2025 -

Lexus of North Miami responded

Thanks so much for taking the time to leave Lexus of North Miami a great review!

January 26, 2025

I would have rated the dealer and salesman five, except I ca’t seem to get a call back from Lev or Gus even though I left messages. More

by paulaalan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lev Bargraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Lexus of North Miami responded

Paula, I apologize for the lack of communication you've experienced. We strive to be responsive and it's disappointing to hear that we've fallen short. Please reach out at your convenience so we can assist you further. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

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