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Lexus of North Miami

North Miami, FL

4.6
3,394 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,394 reviews

May 31, 2025

Buen trato por excelencia. Todos fueron muy amable y evacuaron todas mis dudas y preguntas. Todas las personas fueron muy amables, con una cortesía impecable. Recomendado 💯. More

by sandroaguilera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marysabel Carrasco Prada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Lexus of North Miami responded

Sandro, gracias por compartir su experiencia con nosotros en Lexus of North Miami. Nos alegra saber que ha recibido un trato excelente y amable de nuestro equipo. Esperamos verle pronto!

May 31, 2025

Service advisor had no business card and told me his phone number was on the invoice. The number on the invoice was the dealership, not his contact number. They left my cabin air filter on the seat More

by lsushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience. It sounds like there was a lack of communication and professionalism during your visit, which is not what we strive for. I understand the inconvenience this has caused you and would like to help resolve it. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

May 31, 2025

They dont wash ur car after they service you but other then that they good More

by Roxsane_salazar94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Roxsane, thank you for leaving a review. We apologize for any oversight in washing your car, but we're glad to hear that the rest of your service experience was positive. If there's anything else we can do for you, please reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

May 31, 2025

Great service was in and out rep let me know if all other pending maintenance More

by nat852323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Lexus of North Miami, Nat!

May 31, 2025

This was my first time taking my vehicle in for maintenance. My service writer Luis explained everything they were going to do for my vehicle. I had asked him several questions regarding next ser More

by lorrainelaguna20@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Lorraine, we're delighted to hear that Luis provided such knowledgeable and courteous service during your visit at Lexus of North Miami. It's great to know he was able to answer all your questions and keep everything on schedule. Thank you for trusting us with your vehicle's maintenance!

May 30, 2025

Thank you for providing excellent service. I would like to say thank you to Tyrie More

by avanti.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Lexus of North Miami responded

Thank you for the excellent review of Tyrie and Lexus of North Miami!

May 30, 2025

As always exceptional service from all staff at Lexus. It is always a pleasure to come and receive great treatment. More

by ANYELINACUEVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of North Miami consistently provides exceptional service. We look forward to welcoming you back again soon!

May 29, 2025

It was a pleasure to deal with Frank Vidal, a great salesman who actually listened to my desire to negotiate a deal on a new car in a one step process. It was exactly what I asked for, no going back an More

by PDSJM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with Frank and the team at Lexus of North Miami! We're delighted to hear that the process was smooth and efficient. We appreciate your support, and we're here if you need anything in the future!

May 29, 2025

Terrance Bean in sales is very knowledgeable and customer centric. Recommendation for improvement: Make it easier to purchase maintenance on an as needed basis rather than bundled; e.g., 30K schedule. More

by RICHARDKLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Lexus of North Miami responded

Thank you for highlighting Terrance's expertise and customer focus at Lexus of North Miami, Richard! We appreciate your feedback on the maintenance purchase process and will certainly take it into consideration. Your input helps us improve our services, so thank you for sharing!

May 29, 2025

Awesome job like always Bobby is a great advisor. Thank you so much for great service More

by ali_er1979
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Lexus of North Miami responded

It means so much to us to see your review! Thanks from the team at Lexus of North Miami.

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