Back

Lexus of North Miami

North Miami, FL

4.6
2,869 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 2,869 reviews

December 22, 2024

Always great customer service and fast service! Jonathan is awesome ! Love NM Lexus will never go anywhere else More

by SHANIKA_SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that Jonathan and the team at Lexus of North Miami provided you with great customer service! Thank you for your loyalty, we look forward to serving you again in the future.

December 22, 2024

Terrible attitude in the service area with the exception of Eric! From a service account manager named Bobby to the valet guy. They redefined the word rude. Also had some issues with the car when it was ret More

by danmurphy.direct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

It's disappointing to hear about your experience with our service team, except for Eric. We strive for professionalism and courtesy in all interactions, so this feedback is concerning. Please reach out to us directly so we can address the issues you encountered with your car and ensure a better experience moving forward. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 22, 2024

North Miami Dealership had improved comparing to my previous visits . I can only say that they took into consideration my loyalty for so long . and willingness to help. I was able to drive away wi More

by aschoonover1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us, Alicja! We're delighted to hear that our team at Lexus of North Miami recognized your loyalty and made sure you drove away happy in a new Lexus. We appreciate your continued support and look forward to serving you again!

December 21, 2024

Drove in because of battery issue. We immediately met with a service advisor that was able to get my vehicle into the service bay. The waiting area was comfortable, but I’ve never be More

by susanllong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
Dec 23, 2024 -

Lexus of North Miami responded

Susan, we're glad to hear our team at Lexus of North Miami was able to assist you promptly and get you back on the road. We appreciate your feedback about the snack bar and are happy that there were options available for lunch during your visit. Safe travels!

December 21, 2024

Always professional, knowledgeable, courteous, and honest. I will continue to recommend North Miami Lexus to friends and family. More

by KROYWEN257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Thank you for your kind words about Lexus of North Miami! We're delighted to hear that our team consistently provides a professional and honest experience. We appreciate your recommendations and look forward to serving you again in the future!

December 21, 2024

Good service and returned the car in time. Good explanation of how to keep the car in great condition More

by CALDERONJOSELUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear you had a positive experience with our team at Lexus of North Miami. Thank you for your feedback and trust in us!

December 21, 2024

I always come back to this dealer. I have leased 3 Lexus already with them and all runs smoothly, great customer service. Thank you so much Jorge Frontier for making my dreams come tr More

by loriliz08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Lori, we're delighted to hear that Jorge and the team at Lexus of North Miami have consistently provided you with great service. Thank you for your loyalty and enjoy your new Lexus!

December 21, 2024

Love the service I receive every time I come. Everyone is nice and kind. The wait time for service isn’t bad. More

by VIVIANNE JEUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie, Genesis
Dec 23, 2024 -

Lexus of North Miami responded

Vivianne, we're delighted to hear that you consistently enjoy the service at Lexus of North Miami. Thank you for your kind words and support!

December 21, 2024

Always a pleasure to visit for maintenance Lexus of North Miami! Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Dec 23, 2024 -

Lexus of North Miami responded

The pleasure is all ours! Thanks for the 5-star review of Lexus of North Miami!

December 21, 2024

The best filer de Lexus the people is the vendedor and financista very good en su work More

by fridaaleli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review!

...
7
...