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Lexus of North Miami

North Miami, FL

4.6
2,880 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,880 reviews

October 26, 2024

Not real information, they said an incorrect diagnostic. Battery is in bad condition, need a replacement More

by nsog_31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Listed
Oct 28, 2024 -

Lexus of North Miami responded

I'm sorry to hear about the incorrect diagnosis you received. We strive for accuracy and reliability, so it's concerning to learn that we may have fallen short in this instance. Please reach out at your convenience so we can address this issue directly and ensure your vehicle's needs are properly met. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 26, 2024

Incredible service with a smile! Don't see that much these days. Always attentive and thorough. Kelia is first string on any team! More

by sradtke914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelia Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lexus of North Miami responded

We're delighted to hear that Kelia and the team at Lexus of North Miami provided such attentive and thorough service. Thank you for recognizing their efforts, we appreciate your support!

October 26, 2024

Erick Garcia was very helpful and the service Great as always Lexus of North Miami is continuing with a great customer service More

by rosahedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Oct 28, 2024 -

Lexus of North Miami responded

Rosa, we're delighted to hear that Erick provided you with excellent service at Lexus of North Miami. Thank you for your kind words and continued support!

October 26, 2024

Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service More

by jacques.guterman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lexus of North Miami responded

Jacques, we're delighted to hear you enjoyed the excellent service and complimentary coffee at Lexus of North Miami. Bobby will be thrilled with your feedback! Thanks for sharing your experience with us!

October 26, 2024

Courteous, timely and mos importantly, competant! I have no complaints. Everything was done to my liking More

by CLYDEPFLEEGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Lexus of North Miami responded

Clyde, we're delighted to hear that everything was up to your standards at Lexus of North Miami! Thank you for sharing your positive experience with us.

October 25, 2024

I was absolutely pleased with the SERVICE, as always. Jonathan handled everything quickly and made all the arrangements. The man that picked up and returned my car, I don’t recall his name, was extremel More

by Ivory
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
Oct 28, 2024 -

Lexus of North Miami responded

Ivory, we're delighted to hear that Jonathan and the team at Lexus of North Miami provided you with exceptional service once again. Thank you for your kind words, and we look forward to serving you in the future!

October 25, 2024

Please with representative for service. He kept communicating on the status of my vehicle while in service. More

by amarlierh2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Oct 28, 2024 -

Lexus of North Miami responded

We're glad to hear that our representative at Lexus of North Miami kept you informed throughout your service visit. Thank you for sharing your experience with us!

October 24, 2024

Awesome experience the salesman and finance advisor was very professional will visit again will refer to my friends to stop by More

by Luc.senatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had an awesome experience with our team at Lexus of North Miami! Thank you for considering us for future visits and referrals. We look forward to welcoming your friends soon!

October 23, 2024

Great dealership well organized very friendly staff Will recommend to friends Thank you for your service More

by gutmanlenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
Oct 24, 2024 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're delighted to hear that our team provided a friendly and organized experience. We appreciate your support!

October 23, 2024

more than 2 hours just for an oil change. they washed but they never vaccumed the car... More

by LIM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i cant remember
Oct 24, 2024 -

Lexus of North Miami responded

I'm sorry to learn that your recent visit took longer than anticipated and that your vehicle was not returned to you in the expected condition. I'd like to step in and see if I can help improve your experience. If you are willing, please reach out when you are available. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

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