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Lexus of North Miami

North Miami, FL

4.6
3,278 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but ...
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,278 reviews

February 09, 2025

Erck is awesome with explaning the work that will be done at my car and why it is important. More

by FMMONZON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
Feb 10, 2025 -

Lexus of North Miami responded

We are delighted that you had such a positive experience with Erick! Thank you for choosing Lexus of North Miami and for sharing your support. Drive safely!

February 09, 2025

Excellent service , specially the sales person Jose Figueroa very smoothly transaction, very professional would greatly recommend. Thank you once again 🙏 More

by MARITZAMORALES39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jose provided you with excellent service and a smooth transaction at Lexus of North Miami. Thank you for recommending us!

February 08, 2025

Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never hap More

by karimabbas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir Keslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

Karim, I'm truly sorry to hear about your experience and the frustration it has caused. We strive for professionalism and respect in all interactions, so it's concerning to read this feedback. I would like the opportunity to address these issues directly with you if you're open to discussing further. Please feel free to reach out at your convenience. Thank you,

More
February 08, 2025

Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never hap More

by karimabbas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vladimir Keslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Lexus of North Miami responded

Karim, I'm truly sorry to hear about your experience and the frustration it has caused. We strive for professionalism and respect in all interactions, so it's concerning to read this feedback. I would like the opportunity to address these issues directly with you if you're open to discussing further. Please feel free to reach out at your convenience. Thank you,

More
February 08, 2025

When I checked in, I asked them to take note that I smelled antifreeze and after the service repair, I still smell antifreeze. So I do not know if it was checked. It was not on my service order so I More

by marting3758
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service #8
Feb 10, 2025 -

Lexus of North Miami responded

It's concerning to hear that your concern issue wasn't addressed during your service visit. We strive for thoroughness, and we'd like to discuss this further. Please reach out so we can ensure this is properly looked into and resolved for you. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 08, 2025

We were promised a complimentary service for 2 years at the time of purchase and were charged full price instead - crooks!!! More

by k27041982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Tarczynski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Lexus of North Miami responded

I'm sorry to hear about the misunderstanding regarding your service agreement. We strive for transparency and it's concerning that this wasn't reflected in your experience. Please reach out so we can address this issue directly and make things right for you. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

More
February 08, 2025

Highly recommend a dealership. And his team do an excellent job in guest satisfaction and quality workmanship. More

by FRANK@FLSTATE.CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon
Feb 10, 2025 -

Lexus of North Miami responded

Thank you for the high recommendation! We're delighted to hear that our team at Lexus of North Miami provided excellent guest satisfaction and quality workmanship. We appreciate your support!

February 07, 2025

Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a customer, I will highly recommend working with Erez, such More

by adam.boudin
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lexus of North Miami responded

Adam, we're delighted to hear that Erez and the team at Lexus of North Miami provided you with a great car buying experience. Thank you for recommending us!

February 07, 2025

Excellent experience with Lexus of North Miami. Great service and quick responses. I live in Naples FL and bought everything online. They had the car delivered the next day. I would highly reco More

by w.mark.hayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Lexus of North Miami responded

Hi Mark - Thank you for sharing your excellent experience with Lexus of North Miami! We're delighted to hear that our team provided great service and quick responses, making the online purchase process seamless. Enjoy your new car, and we appreciate the recommendation!

February 07, 2025

My service rep. , Eric was helpful and very courteous. The process of leaving my car, getting a loaner and later picking up my car was seamless! Great service at eve More

by REGEEZSPOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 07, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided such seamless service for you! Thank you for sharing your experience, and we look forward to assisting you again in the future.

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