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Lexus of North Miami

North Miami, FL

4.6
2,688 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,688 reviews

September 15, 2024

This dealership was courteous and professional. Our salesman was also very nice to us and let us test drive what we were interested in. More

by kazi.abedin95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Smigiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear that our team at Lexus of North Miami provided a courteous and professional experience. Enjoy your new ride!

September 14, 2024

Our experience was very good , received a detail explanation about the car we are looking and offer the possibility to drive.the only problem is the inventory. And we have to wait for a delivery.. T More

by Luisacosta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

It's great to hear Jhan provided excellent service and helped you secure a good deal at Lexus of North Miami. We appreciate your understanding and look forward to delivering your new car soon!

September 14, 2024

Awesome customer service, Isaac was awesome, very clean and alot of cars to see! Would definitely recy More

by cuquiroman
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Isaac Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

Thank you for the great feedback! We're glad to hear Isaac and our team at Lexus of North Miami provided awesome customer service. Enjoy exploring your new car options with us!

September 14, 2024

The best in miami, Lexus of north Miami is the best, I love this place More

by paulomartha
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

We are so happy that our Lexus of North Miami team delivered an excellent experience. Thank you, Martha!

September 14, 2024

Jade was excellent, knowledgeable and professional from beginning to end. She guided me seamlessly through the entire experience with ease and when she could tell I was trepidatious she worked with me to More

by jmarch1
Recommend Dealer
Yes
Employees Worked With
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

jmarch1, we're delighted to hear that Jade provided such excellent and calming service at Lexus of North Miami. Thanks for sharing your experience!

September 13, 2024

Good guy. (Terry Bean). Second third car we bought from him. Hope to deal with inthe future. Mike Kohn More

by CAMINAST
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Lexus of North Miami responded

Thank you for your continued trust in Lexus of North Miami! We're glad to hear Terry Bean provided excellent service once again. Looking forward to assisting with future purchases!

September 13, 2024

My parents was very poor. I am a regular customer And the treat was not good More

by cotorita1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

Customer satisfaction is our top priority and I'm sorry to see that your experience fell short of our five-star standards. Would you be willing to talk through the details together? If so, please reach out to me at your convenience. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

September 13, 2024

Efrain was so helpful and efficient. Thank you Lexus of north Miami team for getting me into the car I wanted! More

by 94floresalex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

We're delighted to hear that Efrain and the Lexus of North Miami team helped you get into your desired car! Thanks for sharing your positive experience with us.

September 13, 2024

Muy atento siempre. Tratando de. Complacer al Cliente Muy complacido. Me siento muy complacido con el vendedor Efraín gracias More

by yoset1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lexus of North Miami responded

Yoset, gracias por compartir su experiencia! Nos alegra saber que Efraín y el equipo de Lexus of North Miami le brindaron un excelente servicio. Apreciamos su apoyo!

September 13, 2024

Staff was very helpful and courteous. They provided an estimate quickly and the work was completed within the quoted timeframe. More

by GARMDG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Masis
Sep 16, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience! We're glad to hear our team at Lexus of North Miami was helpful and efficient. We appreciate your support!

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