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Lexus of North Miami

North Miami, FL

4.6
2,688 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,688 reviews

October 10, 2024

This is the best dealership at north Miami Lexus they make sure your car is up and running they don’t play no games when it comes to taking care of their customers thanks to Ed the manager and Ronald s More

by PASCHAL224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Campos 5 stars
Oct 10, 2024 -

Lexus of North Miami responded

Paschal, thank you for the glowing review! We're delighted to hear that Ed and Ronald provided top-notch service at Lexus of North Miami. We appreciate your support and look forward to serving you again in the future!

October 10, 2024

Great customer service, I had an overall great experience. Very professional and effecient. Got my car back brand new More

by 1012armas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lexus of North Miami responded

We're delighted to hear about your positive experience with our team at Lexus of North Miami! It's wonderful that you found the service professional and efficient. Enjoy driving your car, and thank you for choosing us!

October 10, 2024

Andrew in sales and Bobby in service are excellent. I can always rely on them for their expertise and I trust what they tell me. Thank you! More

by STEPHY1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lexus of North Miami responded

Thank you for your trust and support! We're delighted to hear that Andrew and Bobby have provided excellent service at Lexus of North Miami. We look forward to assisting you again in the future!

October 10, 2024

Andrew was excellent! He worked quickly, met my needs and my experience was great! Alex assisted me on the financing portion and was also excellent. My options were commun More

by KylaKahian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lexus of North Miami responded

Kyla, we're delighted to hear that Andrew and Alex provided you with an excellent experience at Lexus of North Miami. Welcome to the Lexus family! Enjoy your new ride!

October 09, 2024

We were and had a good experience. It was longer that we expected but we finished satisfactory More

by ALICIASILBER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Lexus of North Miami responded

Alicia, thank you for taking the time to write Lexus of North Miami a review!

October 06, 2024

I paid $3500 for my car repair to end up back in the shop. My car broke down in middle of i95. My family and I are lucky to be alive. I could not move my car out of incoming traffic. Lucky a tow truck c More

by laquanda.oneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Campos
Oct 07, 2024 -

Lexus of North Miami responded

Laquanda, I'm very sorry to hear about your experience and any distress it caused. Safety is our top priority, so it's concerning that we didn't meet expectations regarding the multi-point inspection. We would like to understand more about what happened so we can address this issue properly. Please reach out at your earliest convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 06, 2024

Great service from George Frontier, never fails to amaze me! he was very diligent and understood what I was looking for. Thank you Lexus Of North Miami! More

by dean_bell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Dean, we're delighted to hear that George provided you with such diligent service at Lexus of North Miami. Thank you for sharing your experience!

October 06, 2024

Been dealing with the Zinn group for 30 years and they always deliver. Their service is to the highest standard and service advisor Eric Garcia is as good as it gets. More

by callen22
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia
Oct 07, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and kind words about Eric Garcia and the team at Lexus of North Miami! We're delighted to know that our service continues to meet your expectations. Looking forward to many more years together!

October 06, 2024

We had a very good purchasing experience with Anna. She is very nice and professional. She usually returned my calls in minutes, and explained the features patiently. The test drive and financing proc More

by sallyz2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Anna and the team at Lexus of North Miami, Sally! We're delighted to hear that everything from test driving to financing went smoothly. We appreciate your feedback and look forward to serving you in the future!

October 06, 2024

Excellent and rapid service in assisting me to purchase my lease remotely. Thank you all. More

by metrenzado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa 5 stars
Oct 07, 2024 -

Lexus of North Miami responded

Congrats on your new ride from all of us at Lexus of North Miami! We are so glad that your remote purchase went smoothly. Safe travels!

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