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Lexus of North Miami

North Miami, FL

4.6
2,878 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 2,878 reviews

November 30, 2024

The entire experience was amazing. I worked with velli and her manager ray and they were both beyond amazing. Also the finance person was amazing. Even the cashier was amazing. I walke More

by ira.ganger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lexus of North Miami responded

Ira, it's fantastic to hear that Velli, Ray, and the entire team at Lexus of North Miami made your car-buying experience so seamless. We appreciate you sharing this feedback and hope you're enjoying your new ride!

November 30, 2024

Overall the process was positive. It just took much longer than anticipated. The salesman was good. More

by Iprlovematters
Recommend Dealer
Yes
Employees Worked With
Luke Smigiel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Lexus of North Miami responded

We appreciate your patience and understanding during the sales process at Lexus of North Miami. If our team can provide any additional assistance, please let us know!

November 29, 2024

Great service very helpful a great experience over all . Awesome experience at this location would recommend. More

by ap1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

Thank you for recommending us! We're delighted to hear that your experience at Lexus of North Miami was awesome and helpful. We look forward to serving you again in the future!

November 28, 2024

Bobby is the best! Reliable, attentive and delivers what I need.. I trust his advice and service. More

by abramoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

Thanks for the shoutout to Bobby! We appreciate your trust in the Lexus of North Miami team.

November 28, 2024

Had the issues: seat cooling vent not working correctly, breaks not working correctly. brought in about 3 times and was told no problem, ask to look on the car computer for saved problem, was told noting in More

by IM4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Lexus of North Miami responded

It's concerning to hear about the repeated issues with your vehicle and the lack of communication you've experienced. We strive for transparency and efficiency, so it's disappointing that this wasn't reflected during your visits. Please reach out directly so we can address these concerns promptly and ensure everything is resolved to your satisfaction. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 27, 2024

The customer service at Lexus of North Miami is the best i have experienced I have been a costumer for almost 25 years , special thanks to BOB ! More

by marco26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lexus of North Miami responded

Marco, thank you for your loyalty over the years and for sharing this wonderful feedback about Lexus of North Miami! We're delighted to hear that Bob has made such a positive impact on your experience.

November 27, 2024

Bobby Rahmani my service rep is the best. Knowledgeable, friendly and nice. Trust the service dept. as well. More

by NORMANGARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Lexus of North Miami responded

Norman, we're delighted to hear that Bobby and our service team at Lexus of North Miami have earned your trust. Thank you for the kind words!

November 27, 2024

This is my 4th time getting a Lexus at North Miami. Paulino and Jose Almonte give me the VIP SERVICE every time. Excellent service! More

by Damarys Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lexus of North Miami responded

Damarys, thank you for your continued trust in Lexus of North Miami! We're delighted to hear that Paulino and Jose Almonte consistently provide you with VIP service. Enjoy your new ride!

November 27, 2024

Everybody very knowledgeable everything was fast and easy. I love north Miami Beach Lexus dealership. More

by LANARAFAEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Igor Katayev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lexus of North Miami responded

Lanara, we're delighted to hear that you had a fast and easy experience with us at Lexus of North Miami. Thank you for the kind words!

November 27, 2024

Jose waa very professional and helpful where ever he could, thank you very much for all the help ! More

by CINTHYA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lexus of North Miami responded

Cinthya, thanks for giving a shoutout to Jose and leaving Lexus of North Miami a five-star review! It was a pleasure to assist you.

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