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Koons Ford of Annapolis

Annapolis, MD

4.5
1,345 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,345 reviews

September 12, 2023

The customer service and communication in regards to the progress of my vehicle repair was much appreciated. More

by NATHAN.GROSS319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kegley, Zachary Hall
September 11, 2023

OUTSTANDING SERVICE AND EMPLOYEES! EVERY TIME I BRING MY VEHICLE IN IT'S ALWAYS A PLEASURE DEALING SUCH AN AWESOME TEAM More

by JCOLARUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Taylor-Watts
September 09, 2023

Understanding employees, courteous service that always goes beyond what was expected. That is why I am a 23 year customer driving my third Koons Ford. More

by FRANKCANINE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Very courteous And knowledgeable. Our coverage is done but may go back time to time. More

by BARBRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
September 09, 2023

Would be better with the ability to pick up and drop off vehicle at my home or work More

by CANDELLA66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

KOONS FORD OF ANNAPOLIS IS THE BEST FORD DEALER AROUND! THEY ARE SO FRIENDLY AND ALWAYS TAKE CARE OF ME! More

by JCOLARUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

professional and knowledgeable I would highly recommend Koons Ford Service to friends and associates when appropiate More

by RH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
September 06, 2023

It was so nice to have them come pick up my car, have it serviced, and bring it back. Such a time saver. And I love the car being washed, too. More

by ADLADY928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

SUCH A GREAT EXPERIENCE! WILL RECOMMEND TO ANYONE LOOKING FOR A FORD. THE SERVICE DEPARTMENT IT TOP NOTCH!! More

by JCOLARUSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
September 05, 2023

EVERYTHING WENT AS IT SHOULD GREAT STAFF GREAT PRODUCT AND PRESENTATION WILL RETURN FOR NEXT ONE More

by rjohnson47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bracey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Teed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidy Rivero
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