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Koons Ford of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Service writer Mike Treas was very courteous and on top of things. My truck was ready for pickup when promised of things. My truck was ready for pickup when promised More
Mike (MK) was efficient, kind and professional. Our car was ready at the time promised. He kept us in the loop at all times and answered all our questions thoroughly. Being from out of town, it w Our car was ready at the time promised. He kept us in the loop at all times and answered all our questions thoroughly. Being from out of town, it was nice to see a service representative who was not only respectful but caring as well. Thanks MK! More
All personnel were exceptionally friendly and helpful- from the shuttle bus driver to the maintenance crew to the office workers. Work was done well and actually completed prior to expected date. Thanks from the shuttle bus driver to the maintenance crew to the office workers. Work was done well and actually completed prior to expected date. Thanks to all. More
Mike Treas in service is a great representative of Ford! Timely and professional service department Timely and professional service department More
My dealership experience was great. Chuck, sales associate, was very attentive and answered all my questions. He took the time to set up everything in the car for me and got me an ext Chuck, sales associate, was very attentive and answered all my questions. He took the time to set up everything in the car for me and got me an extra key. I would say he went above and beyond expectations. More
I leased my MKZ in late 2015 and purchased it when the lease was up. My experience with your service department has been mostly very good and I would recommend your dealership to others. lease was up. My experience with your service department has been mostly very good and I would recommend your dealership to others. More
The service I had done was oil change. My appt was at 8:30am, but it was done til 11:15am. I was waiting in the lounge. I did have to ask the wonder nice lady in the lounge waiting area My appt was at 8:30am, but it was done til 11:15am. I was waiting in the lounge. I did have to ask the wonder nice lady in the lounge waiting area to find out how much longer til its done. No update from service only when it was done. The service on my car was great and they check everything on the list. They even rotated my tires also. No complaints on the work. Just a long wait time. More
Service writer Mike Treas was very courteous and on top of things. My truck was serviced on time and was ready as promised of things. My truck was serviced on time and was ready as promised More
I had an excellent experience buying my new Bronco at Koons Ford of Annapolis. Chuck in sales was pleasant and so helpful and explained everything about my car and what was the selling price and feature Koons Ford of Annapolis. Chuck in sales was pleasant and so helpful and explained everything about my car and what was the selling price and features. The entire team was a joy to work with. I'll be back for my next car purchase. G. Miller More
Koons Ford Annapolis always provides professional, friendly and efficient service and is a reliable service station to meet all my automotive needs. friendly and efficient service and is a reliable service station to meet all my automotive needs. More