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Koons Ford of Annapolis
Annapolis, MD
1,290 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,290 reviews
October 26, 2023
They have not been perfect, but my last experience was nothing but positive. I hope that continues. nothing but positive. I hope that continues. More
by BATTLESHIPBILL64
Verified Customer
October 26, 2023
All work done on time! Great person in charge of setting appointments ect. She always make you feel welcome! Great person in charge of setting appointments ect. She always make you feel welcome! More
by ADIMAGGIO323
October 25, 2023
No concern for the customer, no communication I had to drive to Annapolis to get an update on my truck. drive to Annapolis to get an update on my truck. More
by LQUILLET
October 25, 2023
My experience was great with help from the service staff at Koon's Ford from the lot attendant to the service manager. I was impressed. at Koon's Ford from the lot attendant to the service manager. I was impressed. More
by ZACKDAVIS1239
October 23, 2023
Organized friendly courteous service. My service manager, Mike Treas, has beeen very supportive in providing the best service possible. For my MKS. My service manager, Mike Treas, has beeen very supportive in providing the best service possible. For my MKS. More
by GZEEN
October 22, 2023
Nice clean truck. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. High mileage for that price but. Need bed of truck sprayed. Need my truck bed sprayed soon. More
by jscott526
Employees Worked With
October 22, 2023
I purchase my vehicles at Koons Ford because of a fair reasonable price. I also purchase my vehicles at Koons Ford because of the great service department and excellent service managers. reasonable price. I also purchase my vehicles at Koons Ford because of the great service department and excellent service managers. More
by RCSCHAEF57
Employees Worked With
October 22, 2023
Bruce is my service rep and he's the best - always courteous and goes above and beyond! Also the team that arranged for my loaner car was amazing. courteous and goes above and beyond! Also the team that arranged for my loaner car was amazing. More
by DTYANG69
Employees Worked With
Bruce Pringle
October 21, 2023
Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? More
by DRAPSINCERO
Employees Worked With
