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Koons Ford of Annapolis
Annapolis, MD
1,285 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,285 reviews
December 13, 2023
Great job on all services and especially diagnosing the problems. Earl always does a great job! problems. Earl always does a great job! More
by EWILLIAMS1408
Verified Customer
December 12, 2023
Mike Treas is the best. I only work with him. He is Koones Ford for me! I only work with him. He is Koones Ford for me! More
by WEEDGE
Employees Worked With
December 11, 2023
all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More
by PETE36
Employees Worked With
Other Employees :
Mike Kegley, Steven Taylor-Watts
December 11, 2023
The finance agent Andre is unresponsive to phone messages and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling me the policy, but unfortunately his concerns for the customer stooped with the sale. Everyone else at the dealership was awesome. More
by TEDIROSE
December 10, 2023
Well I bought my ford transit passenger 350 on koons ford of Baltimore, the person Pete Dixon , was a man who don't see my appearance, he just help like I was a rich man there , and help in all the process of Baltimore, the person Pete Dixon , was a man who don't see my appearance, he just help like I was a rich man there , and help in all the processes to get my van . Thank you Pete for your help 👍 More
by Capitan81
Employees Worked With
Pete Dixon
December 10, 2023
Accommodated me as a last minute walk-in. Service completed promptly. Always cordial and courteous. Recommend for Ford owners. Service completed promptly. Always cordial and courteous. Recommend for Ford owners. More
by BARNESON00
Employees Worked With
December 07, 2023
Earl and his team are respectful. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. Earl took the time to understand my service needs for my new vehicle and exceeded my expectations during this service. More
by kellylove6
December 05, 2023
Great honest people. Mike is great would go back without a second thought. Finally a dealer you can trust! Mike is great would go back without a second thought. Finally a dealer you can trust! More
by ap6
December 04, 2023
Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More
by CBEDINGTON
Employees Worked With
Other Employees :
Mike Kegley, Steven Taylor-Watts
