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Koons Ford of Annapolis
Annapolis, MD
1,594 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,594 reviews
June 20, 2025
Professional and helpful. Answered all my questions and took the time to get me the right loan amount within my budget. Answered all my questions and took the time to get me the right loan amount within my budget. More
by dacuna82
Verified CustomerEmployees Worked With
June 19, 2025
Service for my 2012 Ford Mustang Boss 302 was efficient and without issues. Just a simple oil and oil filter change. and without issues. Just a simple oil and oil filter change. More
by Andy B.
Employees Worked With
June 18, 2025
Big fan of Koons Ford of Annapolis- Especially big fan of Chuck Greenlee! Chuck was fantastic to work with from beginning to end. He was knowledgeable, helpful, patient, friendly, and a great salesman all ar Chuck Greenlee! Chuck was fantastic to work with from beginning to end. He was knowledgeable, helpful, patient, friendly, and a great salesman all around! I definitely plan on working with him again. More
by JulieC
June 16, 2025
MIKE Trece is my Ford representative and I feel he treats me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me ASAP so I would like to give a big shout out to MIKE Trece in Annapolis Ford. Thank you for all your help More
by ALANHARTMANJR
Employees Worked With
June 14, 2025
I was able to purchase a used F 150 with little hassles. Evan in sales was very helpful and professional. I was very pleased with the overall experience. Evan in sales was very helpful and professional. I was very pleased with the overall experience. More
by carl_9696
June 12, 2025
The service department was great and the work was performed as promised. I love Koons Ford. performed as promised. I love Koons Ford. More
by davidgburnettdb
June 11, 2025
Brandon was super attentive and his follow up was great. Would refer my friends to him Would refer my friends to him More
by SULLIVANTHEO
Employees Worked With
June 09, 2025
I mean they were okay. I went in there to get my break pads fixed. They said they fixed them but now my breaks screech. It’s awful. I’m going somewhere else next time. Othe I went in there to get my break pads fixed. They said they fixed them but now my breaks screech. It’s awful. I’m going somewhere else next time. Other than that they were kind and responsive. But, I don’t really trust them anymore. More
by dhillonmk123
Employees Worked With
Other Employees :
Kevin Bracey, Joseph Stewart, Tom Donovan, Kelly Wilburn
June 07, 2025
Kaleb in the service department was professional and a great communicator. Kept us apprised of the warranty repair. great communicator. Kept us apprised of the warranty repair. More
by KARENANDCREW
Employees Worked With
