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Koons Ford of Annapolis
Annapolis, MD
1,402 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,402 reviews
December 10, 2024
Koons Ford is the place to buy a car. Everyone is so helpful and knowledgeable. The salesman was excellent along with the finance manager. Great group of guys. I highly recommended buying Everyone is so helpful and knowledgeable. The salesman was excellent along with the finance manager. Great group of guys. I highly recommended buying from Koons Ford of Annapolis! More
by cduggi1
Verified Customer
December 08, 2024
Mike Treas does a great job looking after my mustang. His attention is greatly appreciated. His attention is greatly appreciated. More
by MELECH1
Employees Worked With
December 08, 2024
Clean, comfortable waiting area. Completed work timely. Need to work on giving direction on where to go to receive service and customer service prior to actually gaining them as a s Completed work timely. Need to work on giving direction on where to go to receive service and customer service prior to actually gaining them as a service department user. The customer service after is good. The woman who works in the service waiting area is top tier with her customer service. More
by Emani3
Employees Worked With
Do not remember
December 06, 2024
Was way over priced. I had the work done somewhere else for half the price. Plus you tried to sale me things that I didn’t need. I had the work done somewhere else for half the price. Plus you tried to sale me things that I didn’t need. More
by D_GIOFFRE
Employees Worked With
I don’t remember the persons name
December 05, 2024
Another great experience! Clean facility Lounge comfortable Offered Coffee Staff friendly Oil changed & tire rotation plus recall Clean facility Lounge comfortable Offered Coffee Staff friendly Oil changed & tire rotation plus recall More
by SALLYHE13
December 05, 2024
Excellent service The service manager was awesome and i was in and out in less time than they told me was in and out in less time than they told me More
by CHINELY730
Employees Worked With
December 04, 2024
I thought the process of buying my Mustang Mach E at Koons Ford was very professional and extremely easy. Koons Ford was very professional and extremely easy. More
by al.gruber
Employees Worked With
December 01, 2024
Great experience working with Darrick and the team while purchasing my new vehicle. Would highly recommend. purchasing my new vehicle. Would highly recommend. More
by chardfox
December 01, 2024
Thanks Joe, John, and Brandon! Love the truck! Appreciate the great customer service and friendly atmosphere!!! Love the truck! Appreciate the great customer service and friendly atmosphere!!! More
by parker20212320
December 01, 2024
I work directly with Mike Treas all my service needs. He is attentive to my needs and keeps me aware of on-going work. He is a very good service repreaentative. He is attentive to my needs and keeps me aware of on-going work. He is a very good service repreaentative. More
by FANTASTC
Employees Worked With
