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Koons Ford of Annapolis
Annapolis, MD
1,408 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,408 reviews
November 20, 2022
Chuck and Dave in sales, and all the guys in service are fantastic to work with. Feels like making a friend not buying a car. Highly recommend you call Chuck if you're interested in a newer used vehicle of fantastic to work with. Feels like making a friend not buying a car. Highly recommend you call Chuck if you're interested in a newer used vehicle of any kind. Top notch More
by Daveo
November 20, 2022
I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More
by BBOOTH1951
Verified CustomerEmployees Worked With
November 20, 2022
Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-average and my vehicle is serviced frequently. The vehicle is the tool relied on to transport my family, and I trust Mike and the Koons Ford to take care of it. Overall rating is excellent! More
by BLOCKNTACKLE
Employees Worked With
November 19, 2022
I did not have an appointment, my battery was bad I had to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. to have it jumped to go to dealer. They took me and replaced battery. Very nice service friendly. More
by sadsamdalton
Employees Worked With
November 18, 2022
In general it seems the scheduling is a bit unorganized but when I let the men know that I was waiting for my car he was able to have my oil change and tire with Tatian done in a quick manner but when I let the men know that I was waiting for my car he was able to have my oil change and tire with Tatian done in a quick manner More
by PaulMurphyAnnapolis
November 18, 2022
Ford service (Mike Treas) scheduled us in very quickly and on the day of service got my car in and out very promptly. and on the day of service got my car in and out very promptly. More
by BHOWARD64
Employees Worked With
November 18, 2022
We received Great service on our Lincoln Towncar steering problem. Koons Ford has very experienced technicians and a good manager Mike Treas in the service department. We had many years of experience with problem. Koons Ford has very experienced technicians and a good manager Mike Treas in the service department. We had many years of experience with Koons Ford of Annapolis and are always happy with the repair results. Thanks to Mike Treas for the extra effort locating the parts needed for our vehicle. The service time was appropriate for the type of repair. The service team workmanship was outstanding, and it is always a pleasure to deal with Mike Treas. More
by CHETBOY1
Employees Worked With
Other Employees :
We do not know the name of the technician, but the outcome was great.
