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Koons Ford of Annapolis
Annapolis, MD
1,408 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,408 reviews
November 21, 2022
Mike did a great job keeping me informed on the status of my F250. I will be back in the future for all my service needs. my F250. I will be back in the future for all my service needs. More
by ABEAL1
Verified CustomerEmployees Worked With
November 21, 2022
We took our 2020 aviator for service- we were having transmission difficulties and the car was not drivable. Within a few days we were contacted by the service manager and told the transmission needed transmission difficulties and the car was not drivable. Within a few days we were contacted by the service manager and told the transmission needed to be replaced under warranty and they confirmed they had a new transmission on site The work was completed promptly and the car was returned in perfect working order We are very happy with the service we received from Koons Lincoln in Annapolis and highly recommend the service center More
by Karen Boggs
Employees Worked With
Darian Brewer
November 21, 2022
I contacted the Service Department about having my car brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the d brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the date and time for the appointment and a text as well. More
by NAJJAR1648
Employees Worked With
Darian Brewer
November 21, 2022
Grateful for the service team at Koon’s Ford of Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They went above and beyond! More
by DBARCINIAK
Employees Worked With
John Perry
November 20, 2022
Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More
by KIDD73
Employees Worked With
November 20, 2022
Chuck was fantastic. He took the time to explain my vehicle to me and was pleasant from start to finish. Ask for Chuck when to go here!! He took the time to explain my vehicle to me and was pleasant from start to finish. Ask for Chuck when to go here!! More
by Bill D
Employees Worked With
November 20, 2022
Chuck was awesome given the situation in which he had to deal with. I appreciate that he was accommodating with my schedule. His friendliness, knowledge, and enthusiasm was A+ The dealerships finance Ange deal with. I appreciate that he was accommodating with my schedule. His friendliness, knowledge, and enthusiasm was A+ The dealerships finance Angela and all the other team players were courteous and smiled when walking by. We will definitely be returning to this dealership in a few years. More
by maierdavid1
November 20, 2022
Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! was his usual professional self in getting me the service I needed. Thank you ! More
by Charl1014
Employees Worked With
November 20, 2022
Purchasing from out of state. Very helpful through the whole process. Chuck sent us pictures and kept us updated until we were ready to make the trip and finalize the purchase. Very helpful through the whole process. Chuck sent us pictures and kept us updated until we were ready to make the trip and finalize the purchase. More
by ericmrettig
Employees Worked With
