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Koons Ford of Annapolis
Annapolis, MD
1,412 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,412 reviews
January 09, 2023
The price of the service (The Works) was $90. 00. I had the same service June 6, 2022 and it was $66.66. Why a 36% increase in six months for the price of the same service? I asked the cashier 00. I had the same service June 6, 2022 and it was $66.66. Why a 36% increase in six months for the price of the same service? I asked the cashier and the service advisor this question and neither had an answer. More
by Brian.owen27
Verified CustomerEmployees Worked With
Mike Kegley
January 09, 2023
Koons Ford of Annapolis is the best. Each time I take my vehicles there I have nothing but an excellent experience. Mike Treas and Desmond Wilson is always pleasant and helpful. This Each time I take my vehicles there I have nothing but an excellent experience. Mike Treas and Desmond Wilson is always pleasant and helpful. This is what makes me keep coming back. More
by LADY0926
January 09, 2023
Mike Treas was excellent as usual. Service department is quick and dependable. No issues at all. Service department is quick and dependable. No issues at all. More
by BOBHOYT5034
Employees Worked With
January 07, 2023
Best car purchase in years! Happy with my car so far.just need to add one more word! Happy with my car so far.just need to add one more word! More
by thelmanevitt
January 07, 2023
The customer service is fantastic! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! More
by ANTHONYLOPES
Employees Worked With
January 06, 2023
Excellent service and care and much appreciated having my car always look great after services car always look great after services More
by CHERIEALLENN
Employees Worked With
January 05, 2023
The finance manager was too pushy trying to sell the add on for extended warranties when I repeatedly said I was not interested. on for extended warranties when I repeatedly said I was not interested. More
by bill@bradleighapplications.com
Employees Worked With
January 05, 2023
Excellent service during the entire process. Joe and John served our needs and went above on making us feel comfortable. Thanks to both Joe and John served our needs and went above on making us feel comfortable. Thanks to both More
by jemoore001
January 04, 2023
Trevor and the Crew did an excellent job! Information was limited for awhile, no fault of the local guys; however, Trevor was quick to pass on all updates and still kept it personal. Entire Information was limited for awhile, no fault of the local guys; however, Trevor was quick to pass on all updates and still kept it personal. Entire transaction was smooth from preorder to post delivery. Nathan S. More
by NATOSOMMERS
January 04, 2023
Great service. Wish they would order parts for a recall in advance of my dropping off vehicle. Also, wish that the communication was more proactive. Wish they would order parts for a recall in advance of my dropping off vehicle. Also, wish that the communication was more proactive. More
by RCBICKLE
