Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,412 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,412 reviews
January 10, 2023
Charlita is top notch. Perhaps she should run your service department, because they are worse. We bought 2 cars in three days because or Charlita. We dread trying to make Perhaps she should run your service department, because they are worse. We bought 2 cars in three days because or Charlita. We dread trying to make a service appointment or dropping it off for service. More
by seanstorms604
Verified CustomerEmployees Worked With
Other Employees :
I cannot remember. He had a red beard., Tedd Bodnar
January 10, 2023
Chuck was great from start to finish, understood what we wanted and how to help. wanted and how to help. More
by stardogcz
Employees Worked With
January 10, 2023
They did a good job in taking care of my order. I am a regular customer for them I am a regular customer for them More
by johnleevos
Employees Worked With
January 10, 2023
Great experience from the moment I walked into the door. Low pressure environment and salesman was very knowledgeable. I was on the road in my new Bronco very quickly. Low pressure environment and salesman was very knowledgeable. I was on the road in my new Bronco very quickly. More
by Eastern Shore
January 10, 2023
Dealership was clean. Staff was attentive and friendly. When we initially inquired online it was no pressure and on our terms unlike other dealerships in the area. Staff was attentive and friendly. When we initially inquired online it was no pressure and on our terms unlike other dealerships in the area. More
by StormTrooper2
January 10, 2023
Kevin was awesome! We were in and out with a new car in less than 2 hrs. It was the quickest transaction that my wife and I have ever been in. We were in and out with a new car in less than 2 hrs. It was the quickest transaction that my wife and I have ever been in. More
by ivanvinigo
Employees Worked With
January 09, 2023
I appreciate proximity of Koons to my home and the drivers are excellent and very courteous. Service not easy to judge as little interaction from Service Manager. It would be nice if they threw in drivers are excellent and very courteous. Service not easy to judge as little interaction from Service Manager. It would be nice if they threw in a car wash since I have had my other Family members bring their Fords there for service over past 1.5 years. More
by Rberzins1990
Employees Worked With
January 09, 2023
I was looking for a hybrid Corsair with heads up display, Koons was the only place i found one in the mid Atlantic area. Chuck was knowledgeable and helpful. Koons was the only place i found one in the mid Atlantic area. Chuck was knowledgeable and helpful. More
by klgraul
Employees Worked With
January 09, 2023
Knowledgeable staff, Chuck worked hard in finding the right fit for our new family vehicle! right fit for our new family vehicle! More
by amydanahy
