Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,997 Reviews

4,997 Reviews of Klaben Ford Lincoln - Service Center

Sort by
February 14, 2024

The service team did a wonderful job of arranging and completing the service on my vehicle. More

by tlknudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Mathes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Meacham
February 14, 2024

Joe French and the Klaben team took very good care of me and my Ford Explorer. Thank you! More

by jhudson819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Mona always does a great job. Very experienced and professional, she can always be trusted to provide the right service and recommendations. More

by Louie99
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Mona is very good at her job and is good at explaining what is being done and how long it takes More

by monest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Kim Wolfram is very nice to work with. She is courteous and dependable. She is also good at explaining things. I had my Mercury Milan for 15 years, and I always had great service at Kla More

by gandcball
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I have experienced good service and friendly people at quick Lane and will continue to have my vehicles oil changed there for the warranty. More

by mekco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
February 12, 2024

Great service! ! Went in for my first oil change which did not take long at all. More

by plemmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Heinlein
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Wonderful Dealership, Wonderful Staff! Thank you Doug Lewin & staff for always making the experience a pleasure! More

by jimiclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
February 10, 2024

Service rep Anthony was great. Provided me the convenience of a loan so that I could go to work while my vehicle was being service. Great customer service experience More

by shurrells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Craig was great! ! He kept me updated the entire time & went above and beyond what needed to be fixed & make sure it left my vehicle feeling brand new again!! I wouldn More

by jalyssa330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Hutchinson
...
47
...