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4,996 Reviews of Klaben Ford Lincoln - Service Center
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March 13, 2024
I got to appt and no one was available to check me in and I had to wait several minutes for someone to acknowledge me. When I picked up my car once again no one was available and had to wait a while to get I had to wait several minutes for someone to acknowledge me. When I picked up my car once again no one was available and had to wait a while to get checked out. I came within 15 min of the call stating it was ready. I did not do anything with Gavin even though he was my advisor. Other advisors stepped in and helped me. More
by Todson
Verified CustomerEmployees Worked With
March 13, 2024
We love working with Kim! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! She is very friendly and makes our appointments extremely easy and keeps in communication with any changes! We couldn't ask for anyone better!! More
by gdp623
Employees Worked With
March 12, 2024
Gavin Fano, the service writer was very helpful and explained the repairs and was constantly keeping me updated. He quickly found me a rental car and I was in it within 20 minutes of dropping my vehicl explained the repairs and was constantly keeping me updated. He quickly found me a rental car and I was in it within 20 minutes of dropping my vehicle off. Although they had to take apart the dashboard and headliner to replace the radio parts, the vehicle was returned in excellent condition. Once again, I want to stress how important it was that Gavin kept me updated almost on a daily basis! Excellent five star rating for this service at Klaben Ford! More
by DNelson
Employees Worked With
March 12, 2024
Kim Wolfram is amazing service manager. She is friendly easy to talk to. Takes great care of my truck. She is friendly easy to talk to. Takes great care of my truck. More
by Joetnascar8
Employees Worked With
March 11, 2024
I am very happy with Sean and Gavin they go out of their way to help me with my issues on my Edge way to help me with my issues on my Edge More
by louis.vargo1
March 11, 2024
I couldn’t believe that they came to my house and did my oil change and tire rotation. Dylan notified me when he was on his way. He was prompt, polite and efficient. I was able to get work done at the hou oil change and tire rotation. Dylan notified me when he was on his way. He was prompt, polite and efficient. I was able to get work done at the house without interruption. As a matter of fact, he was so quiet I would have forgot he was there if not for my dogs occasional barking. The work was completed in about 1 hrs time and I received a report on the trucks inspection. Loved the home service! More
by ajenkins032363
March 10, 2024
Kristin and the rest of the team were all such a help, quick responses to any issues I had and did their best to keep me up to date throughout the process. Would highly recommend going here quick responses to any issues I had and did their best to keep me up to date throughout the process. Would highly recommend going here More
by M
March 09, 2024
High pressure to buy their services. They make you feel bad if you don’t do it. Can’t believe I still had to pay $85 for a recall because they said Ford didn’t cover part of the recall r They make you feel bad if you don’t do it. Can’t believe I still had to pay $85 for a recall because they said Ford didn’t cover part of the recall related to an alignment to the front end. They had to replace my rear toe links. More
by T.J. Price
Employees Worked With
March 09, 2024
Very friendly and professional staff in the service department. I would recommend Klaben to all my friends department. I would recommend Klaben to all my friends More
by greg scharver
March 09, 2024
I love this place. I’ve been coming here for years. Everyone is so nice, friendly and knowledgeable. I’ve been coming here for years. Everyone is so nice, friendly and knowledgeable. More
by Sharbear45
Employees Worked With
