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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,367 Reviews

5,367 Reviews of Klaben Ford Lincoln - Service Center

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May 26, 2025

Anthony ( in service) is the best. Listens, is friendly and makes good recommendations. Keep up the good work. More

by deanebelden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

I have always been happy with the service I get at Klaben and everyone in the service dept does a great job.Anthony Thurman Jr. thank you for the great job you do. More

by gombeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Service representative was professional and efficient. Wait time was very reasonable. The end. The end. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my More

by MKGWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

I am always satisfied with the staff and service at Klaben. I have been a customer for years, and I am not planning on going anywhere else More

by BETHIE509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Friendly, knowledgeable, convenient, professional, quick. Easy to do business at this dealer. Mona is always great! More

by JAW346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Kim is the Best rep. that I've had the pleasure to work w/ for the last 15 years. She explains everything so I can understand the issue. She is always professional and More

by haybay33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Rob was very professional and explained everything very thoroughly. I was very impressed by the valet service and the hospitality in the waiting room. More

by anthonywildman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Great group of people, Tim and Bo were fantastic to work with. They were there to answer all my questions that I had. The dealership even worked with me on my payments that I was looking for. I felt really More

by acowboyfan_ebe66
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Needed warranty work for possible battery issues. Klaben service scheduled me for mobile service for 5/13. Dylan arrived right on time and completed the necessary service in 30 minutes or less. Fant More

by JBARTLETT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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