Klaben Ford Lincoln - Service Center

My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look if you can wait. I sat in the waiting room for a short time while a mechanic checked it out and just filled my tires with air. Knowing I had to drive to Cleveland in the morning, I didn't have any worries about the tires. Joe walked me out to my car and saw I was safely on my way. It's like having family look after me and my Escape. Thanks, guys! More

Needed an oil change done and Rob was able to fit me in and get it done and was the easiest most convenient way and was on time where I needed to be thank you! and get it done and was the easiest most convenient way and was on time where I needed to be thank you! More

Always a good experience with Mona. Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful pers Very professional and courteous. She ensures your satisfaction with your vehicle. I’ve known her for over 10 years now. 4 fords later. Wonderful person and dealership. More

Mona makes the service experience easy and helpful. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. Always communicating letting me know what and when my vehicle is going to be ready. Always checking to make sure I’m well taken care of. More

Anthony always is so friendly and easy to work with on any service needed. His communication and making sure the customer is taken care of is why I keep coming back. any service needed. His communication and making sure the customer is taken care of is why I keep coming back. More

Joe French and the Kalben service team performed the 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. 5-6000 mile maintenance on my 2023 Ford Escape and sent me happily on my way. More

Amazing communication. Great service. Astounding attention to detail. Enough said. Don't believe me, see for yourself. Great service. Astounding attention to detail. Enough said. Don't believe me, see for yourself. More

It was all around a great experience. John was great! We didn’t wast time. John was great! We didn’t wast time. More

Mona is always very good she gets me in and out in a timely fashion timely fashion More