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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,121 Reviews

5,121 Reviews of Klaben Ford Lincoln - Service Center

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January 07, 2025

Excellent customer service great communication very clean and friendly definitely will refer friends and family More

by FLYINGFREE108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

I was able to schedule same day battery service when I called, appreciated the prompt service and a comfortable waiting room More

by RDSIDOCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

wonderful service every time. very helpful and accommodating. always a pleasure working with Joe French More

by espymartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

I have been going to Klaben for over 40 years. They are professional, kind and always put the customer first. More

by MMEKEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

The Klaben service team always exceeds my expectations for quality and professionalism. There's a reason I keep going back when there are other options. More

by Darkreyule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

Love the mobile service Klaben has provided for my last 2 oil changes, and most recently quickly getting a new battery installed in my Escape, after mine went dead New Years eve! More

by ed.ellis.149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Fairchild
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

1/6/2025 - took my car in for its regular oil change. Mona Crooks did a great job again getting me in and out quickly and making sure I knew what was needed. I have worked with Mona for twenty years and More

by FOURHOLMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Professionell and great comunications, fast and friendly, great attention to details. Very easy to work with More

by mihalicf
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adin and corey
January 02, 2025

Your service department is awesome. I think Anthony is top notch. I also appreciated getting a rental car. More

by carolynszachta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

I appreciate Robert’s help finding a time slot for my truck on the day that I called. Klaben addressed all of my service questions. More

by vasbinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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