4,990 Reviews of Klaben Ford Lincoln - Service Center
Mona is the best. She has always been our service advisor for many years! Always treats us with professionalism. She has always been our service advisor for many years! Always treats us with professionalism. More
Recently, we had to bring in my 2020 Ford Escape due to it having what we thought was an electrical or sensor issue. Mona, as always, got us right in and kept us up-to-date on the diagnostic progress. She it having what we thought was an electrical or sensor issue. Mona, as always, got us right in and kept us up-to-date on the diagnostic progress. She made sure to apply any discounts that would help keep the cost down and explained the electrical issue it ended up being. She is always friendly, helpful, professional, and willing to answer our questions. This is why we always come back to her when an issue arises with our cars! More
I have been buying cars at Klaben for decades and Joe has been my service advisor for most if not all of that time. He is definitely the reason I return to Klaben and have sent friends and family to klaben been my service advisor for most if not all of that time. He is definitely the reason I return to Klaben and have sent friends and family to klaben . I can buy a new car anywhere but DEPENDABLE service is priceless. He is truly an asset to the Klaben family. More
Shelby was very helpful and kept me informed throughout the repairs. She makes the process easy. the repairs. She makes the process easy. More
Joe French was my service advisor this time and did a wonderful job. Always appreciate all of the advisors. wonderful job. Always appreciate all of the advisors. More
Had an issue with loose antenna. Service manager, service rep and technician were able to rectify the situation equitably. Service manager, service rep and technician were able to rectify the situation equitably. More
In the end all worked out. They had our call for 26 days. We are happy with the outcome They had our call for 26 days. We are happy with the outcome More
My first experience with Klaben and I am impressed with efficiency, communication, customer service lounge, cleanliness, video review of the service and just general niceness. efficiency, communication, customer service lounge, cleanliness, video review of the service and just general niceness. More
I’m always pleased with how I am treated at Klaben. As soon as you pull in to the service area, you are greeted immediately and started on the service process. As soon as you pull in to the service area, you are greeted immediately and started on the service process. More
Kim Wolfram was our service advisor and did a wonderful job keeping us informed. We can always trust Klaben. job keeping us informed. We can always trust Klaben. More