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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,989 Reviews

4,989 Reviews of Klaben Ford Lincoln - Service Center

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April 14, 2024

We've purchased our last 2 Explorers from Klaben and have been very pleased with both the sales and service people. Just had our 2018 Ford serviced for an oil change and noise we heard from outside th More

by mj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Bradford
April 14, 2024

I have been coming to Klaben Ford Lincoln since 1996 and cannot see myself patronizing another dealership. Everyone from the collision department to Administration are professional and demonstrate magnifice More

by Kajwane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albritton
April 13, 2024

Mike was awesome. The car was done within a day. Everything is in working order. More

by T.J. Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Thankful for Kim. She is on top her game and takes care of thingd. I appreciate her and have been going to her for years. She is always looking out for me. More

by Explorer2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Appreciate the communication from Joe French and the work they put in to get my car out the door. More

by JESS O’Donnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I have a client of Klaben Ford for many years for the sole reason that I am very satisfied with especially Michael Brandvold, my service advisor who explains well, gives good and trustworthy advise.. More

by awierman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Had our 2024 Mustang in for its 1st service yesterday 04/10/24 Kim Wolfram and the Klaben vehicle service team took care of my very special car. My 7th Mustang. Treated my car as if it was their own! More

by DavidM0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Friendly, helpful staff I have been going here for almost 10 years will keep coming back. More

by markd1242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Very pleased with service my looked great and ran great. I revoked this dealer any time. More

by Cargirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2024

The people are great. What’s not so great is when you buy an expensive extended warranty and get told the part in question is not covered. Mind you the vehicle only has 32 More

by arnoldnick97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Mazzagatti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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