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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,142 Reviews

5,142 Reviews of Klaben Ford Lincoln - Service Center

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October 10, 2024

Mona is always personable and efficient. Great communication. She always is very thorough in making sure my service visits cover everything my truck needs. More

by jwebb9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Don’t let Mike Cooney retire! Might have to go some place else for new cars. More

by vogelken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Gary is amazing! Very thorough with his work. Truly finds ways to assist those and walkthrough the process of purchasing of a car! He makes sure his customers are ful More

by ckortze
Recommend Dealer
Yes
Employees Worked With
Gary Iuliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

They did an amazing job at fixing my truck. Thank you for doing it in a timely manner. More

by lmschieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Mona and the Klaben service team always treat me great. I cannot imagine entrusting my service concerns to anyone else. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

As always. Mona is an examples of how to do it right. Very detailed. Excellent communication. More

by douglas1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I brought in my '20 Fusion hybrid for an oil change and tire rotation. A vehicle check revealed a front end alignment was needed. The services were completed successfully. Arriving at vehicle, I noticed th More

by rvigars2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Fantastic service as always. Mike B is always professional, courteous, and makes sure that everything is addressed to my liking. More

by JMENTZER41677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Klaben did a great job on my 19 Escape's routine maintance. Rob was attentive and communicative. More

by jcbenchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Love Klaben Lincoln. They are always prompt and efficient. From Sales to Service I think they are excellent. Thanks Gavin! More

by DyerC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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