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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,298 Reviews

5,298 Reviews of Klaben Ford Lincoln - Service Center

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February 19, 2023

Tyler and Sean always provide timely, great customer service! Service appointment was easy to make. More

by C. Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
February 18, 2023

Joe is always polite and extremely helpful. There's a reason I always return to Klaben, and it's Joe! I know my vehicle is in great hands. More

by Mwells87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

I went to Klaben Ford because I was sick to death of the huge franchise dealerships. It was the best car buying decision that I have ever made! Tyler has made every visit to the service department pleasant More

by drumbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
February 16, 2023

I, my family and many friends have had a tremendous amount of experiences with Klaben over the past decade. Klaben offers and provides the best customer care, quality product, service and workmanship. More

by Saxgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan and Mike from mobile unit, Shelby Wiley
February 14, 2023

I have been a devoted Klaben customer for the last 13 years. Have both purchased and leased and have been treated well. Have recommended to other family members and they have had the same results. Servic More

by Rick Freund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
February 14, 2023

The service department was efficient in servicing my car. They called to update how the repairs were going which was appreciated. More

by mbryant5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Palomba, Shelby Wiley
February 14, 2023

We are loyal Klaben customers since 1988. We buy and service our vehicles there. Joe French has been our awesome service advisor for many years and Tim Sterling sold us a new Bronco Sport (gr More

by snaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Mona and Tom really helped us out with our ranger service and kept in contact with us during the 3 months are vehicle was there. Thanks for all the help. More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Klaben always gives top notch service . Tyler and the whole team always take care of us . More

by mynewerlifeinca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
February 13, 2023

I love this place. I took my highlander car to do touch ups and they did an excellent job. The manager and staff were kind and friendly. I felt home. I will go back More

by Sam Shiyab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
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