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Klaben Ford Lincoln

Kent, OH

5.0
14,130 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,130 reviews

December 30, 2020

Always pleased with my service from the team at Klaben. Kim is so thorough and always willing to help with all my needs! I would recommend Klaben to everyone for their service. More

by dalemorel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the recommendation, and have an amazing day!

December 30, 2020

Great experience with Chris! He got me in my dream truck! He has been great to work with, feel like I can be honest and up front with him and he is the same back! More

by KSCHILL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Chris and congratulations on your new vehicle! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

December 30, 2020

A honest friendly dealership. Klaben has treated us like their family for many years. I myself am a second generation Ford employee. And for as long as I can remember this has been our dealership. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert, Mario Palomba
Feb 11, 2021 -

Klaben Ford Lincoln responded

Scott, our Staff works hard to go the extra-mile for our valued guests! We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

December 30, 2020

This was our first experience with Klaben Ford Lincoln but it won’t be our last! Everyone was nice, professional and easy to work with. Our salesperson David Mitchell was awesome! More

by SLML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about David and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about David and congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2020

This was my first auto purchase from Klaben Ford and it will not be my last. What a perfect experience from the no pressure approach of my sales person Louis Polos and Christine in finance to Pat Sandy go More

by calisteve21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thanks again for the recommendation, and have an amazing day!

December 29, 2020

Chris was immensely helpful in helping us get a deal done. Worked with us all day to get to a number we both agreed on. Will definitely be going back for my family's truck in the spring. More

by joey.perrault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Volk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Joey, our Staff works hard to go the extra-mile for our valued guests! We are happy Chris was able to help you out! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2020

Brandon is a ROCK STAR!!! This was our 3rd purchase from Klaben and it just keeps getting better!! We will definitely recommend Brandon to our friends and anyone else who is looking for a car! Keep doing More

by Derf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Johnson, Denise Miller, Mario Palomba
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We are happy Brandon was able to help you out and we appreciate your recommendation of our dealership!

December 28, 2020

Kim Wolfram provides outstanding customer service for Klaben Ford clients. From scheduling the appointment, to reviewing the work completed, her professionalism, courtesy and attention to detail are exe More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A man assisted the check-in, but I don't know his name. He was good too.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Kim was able to help you out!

December 28, 2020

I am a return customer and I couldn't be happier. Louis Polos is always knowledgeable and goes up and beyond. Denise is friendly and makes the paperwork a breeze. You don't feel like a number but a perso More

by Victoria Vardon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 12, 2021 -

Klaben Ford Lincoln responded

Victoria, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

December 28, 2020

The loaner vehicle was dirty - inside and outside. When Tyler informed me that my car wouldn't be ready for a few days, he had a clean vehicle delivered to me. More

by C. Carter
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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