Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
14,154 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,154 reviews
November 08, 2024
Kim has always gotten my service scheduled, it's been on time and the job has always been done right. She is the best! time and the job has always been done right. She is the best! More
by TWILCOX0
Verified CustomerEmployees Worked With
November 08, 2024
The dealership was great. Gary Luciano, Tim Sterling and Marah Brammer were outstanding. All excellent professionals. Gary Luciano, Tim Sterling and Marah Brammer were outstanding. All excellent professionals. More
by Mjgaffne
November 08, 2024
I dealt with Luke Deegan and he was phenomenal to work with! You can tell he cares and loves his job! with! You can tell he cares and loves his job! More
by rusty.shaffer10
Employees Worked With
November 07, 2024
The people at the Klaben service department are friendly helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark of a really good service department is how the employees discuss the customers choices. Rob does this very well. He comes up with new suggestions that I would not have thought about. He suggested I use my points to lower the costs of a bed cover for my truck! Good idea. The other day I had a nail in my back tire. It was the end of the work day and I called to make an appointment for the next day. Rob said to bring the truck in before the end of the day. I really appreciate that. More
by barbara.kubala
Employees Worked With
November 07, 2024
We've purchased a few vehicles from Klaben now and they always take good care of us in sales and service. always take good care of us in sales and service. More
by momlanasa
Employees Worked With
November 07, 2024
Always a pleasure dealing with this with Shelby Wiley and this dealership's service department. this dealership's service department. More
by CRAIG.WILMINGTON
Employees Worked With
November 06, 2024
Great service and communication. Big thanks to the entire staff that assisted with my vehicle. Big thanks to the entire staff that assisted with my vehicle. More
by Tim.nida2
Employees Worked With
Other Employees :
Any of the techs that physically worked on my vehicle, did a great job.
November 06, 2024
From start to finish these folks worked their tales off to insure my wife and I felt valued and appreciated and to get us into the truck we wanted. Kudos ladies and gentlemen it’s my best experience yet. to insure my wife and I felt valued and appreciated and to get us into the truck we wanted. Kudos ladies and gentlemen it’s my best experience yet. Thank you and we’ll be back. More
by trooper5023
November 05, 2024
Louis Polos did an amazing job getting me into a newer and safer vehicle! It was also a very quick and easy experience! and safer vehicle! It was also a very quick and easy experience! More
by Brooke Colman
November 05, 2024
Showed me what I asked for and was very knowledgeable about the Ford Limited Expedition Max. about the Ford Limited Expedition Max. More
by rexnlois
