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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 23, 2021

Terry Baughman did a fantastic job in helping us when we was buying our Lincoln Mkc , he was very helpful in showing everything in the Vehicle.. Brandon Stahl also was very welcoming & friendly. More

by pastorfredwebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stahl
Feb 13, 2021 -

Klaben Ford Lincoln responded

We're happy you found our staff to be so supportive during your experience here at Klaben Ford. We hope you continue to choose Klaben Ford for all your vehicle needs! Take care!

January 23, 2021

We have worked with Chris Moldas several times to lease both Fords and Lincolns. Chris has always negotiated the best terms to meet our needs. He is patient and thorough and we highly recommend his service More

by kprocop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

January 23, 2021

Friendly, Helpful, Efficient staff. Always takes the time to explain everything and certainly wants to earn your business. I am a long time customer and will continue to be. More

by IMSANDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Feb 13, 2021 -

Klaben Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

January 22, 2021

Every one was kind and courteous I did not feel any pressure all my questions were answered I will recommend your dealership for any one looking for a car More

by Cheryledave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
January 22, 2021

Katy and Patrick were knowledgeable and very helpful, but also very upfront and honest about what I needed done. Great prices! Will return for sure! More

by eechnat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy, Katy Rock
Feb 13, 2021 -

Klaben Ford Lincoln responded

Your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 22, 2021

Mike was very friendly and helpful throughout the buying process. I never felt that there was any pressure to complete a sale. He was able to answer any questions that I had. Denise was great to work wit More

by retireddude237
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 13, 2021 -

Klaben Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 22, 2021

I have always been treated in a professional and courteous manner over the years with Klaben employees. Chris Moldas has been very helpful both when I leased and eventually bought the Lincoln I cur More

by flashgj5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

January 22, 2021

I have been coming to Ford Lincoln for many years. My husband worked for Ford Motor Company at Walton Hills and retired from there. We always got great service. More

by jkwebb999
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Klaben Ford. We look forward to your next visit! Take care!

January 21, 2021

I’ve always had a great experience with Brian, very knowledgeable, extremely friendly and listens to all problems. Brian was able to help out with my sound/vibrate problem almost immediately. He knew e More

by Codyb1423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for taking the time out of your day to tell us about your experience. If you have any further questions, please don't hesitate to reach out! Have a great day!

January 21, 2021

I am here to tell you that the folks here are phenomenal. I had a issue with the vehicle I purchased, and I wasn't a happy camper, bit everyone from the sales manager, the service department manager, the qui More

by Sharondye1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Colbert, Patrick Sandy, Denise Miller, Douglas Lewin
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

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