Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,135 reviews
Customer service was a nice experience overall. All employees moved along the process. They made it easy for the average customer to understand, especially financing employees moved along the process. They made it easy for the average customer to understand, especially financing More
I recently ordered a new truck F150 from Klaben Ford in Kent. Working with Nate Bryant for sales was outstanding!! Very responsive, always returned calls and willing to show me all the various trucks mode Kent. Working with Nate Bryant for sales was outstanding!! Very responsive, always returned calls and willing to show me all the various trucks models and options. Looking forward to getting my new hybrid F150!! More
I can't say enough of the excellent service I was provided by the staff at Klaben. Brandon,Tim, and the others were beyond exceptional! provided by the staff at Klaben. Brandon,Tim, and the others were beyond exceptional! More
I enjoy going to Quick Lane to have my vehicles serviced I have had work done on several vehicles. Some work not as good as I feel it could have been. I have discussed this one issue with Pat and hopefull I have had work done on several vehicles. Some work not as good as I feel it could have been. I have discussed this one issue with Pat and hopefully it can be corrected when the weather improves. This issue is on my 84 Cadillac Convertible. I rate him very high but it wont let me rate him More
Kim is very friendly, she listens well and is consultative. We trust that she is looking our for us and our vehicle. We would recommend St’s any time. consultative. We trust that she is looking our for us and our vehicle. We would recommend St’s any time. More
The dealership is very nice and well maintained. The finance person that I worked with was exceptionally professional and quick. The parts department was equally professional as well. Louis was patient finance person that I worked with was exceptionally professional and quick. The parts department was equally professional as well. Louis was patient with me over the last few weeks sending me pictures and keeping me updated via text messages. The only hiccup we had was the truck had a couple damages to if and it wasn’t set up as advertised. The pictures showed gray interior and it has black and it called out a bed liner that wasn’t in the truck. All in all it was a good experience and I will promote Klaben. More
I would not go anywhere else for service on my Nautica. Kim is always friendly and cheerful. I was in for The Works and it was done promptly. Nautica. Kim is always friendly and cheerful. I was in for The Works and it was done promptly. More
I recently had my car totaled from an accident, the Sales team went Above and beyond to make good on their Excellence in Customer Service Standards. Had me in a new car in just 2 days, and made the process s team went Above and beyond to make good on their Excellence in Customer Service Standards. Had me in a new car in just 2 days, and made the process smooth. Thank you Tim Sterling for another great car and taking care of us. Highly recommended More
It is with great pleasure that I have this opportunity to share my experience at Klaben Auto group. Nate Bryant worked with me throughout the process of configuring a solution that made sense for my purchase share my experience at Klaben Auto group. Nate Bryant worked with me throughout the process of configuring a solution that made sense for my purchase. His insight and advise provided options in the best interest of my investment. His proffesional approach and knowledge of the product of interest made the difference in my decission to move forward my purchase. While I was very happy with my Dodge RAM 1500 Laramie, to which I enjoyed for the past 4.5 years, it was time to consider the next step in my lease program, and move forward with a new purchase. I was attracted to the Ford F-150. Nate dedicated time and patience walking me through each option to consider, and gave me the space to decide on what worked for me. Nate Bryant worked with me, and offered a fair trade for my Dodge RAM, as such, I purchased a Ford F-150 Sport. I am extremly happy with my purchase. Klaben Auto Group is fortunate to have Nate Bryant on their staff! More