Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
14,638 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,638 reviews
July 29, 2021
The dealership is very nice. Clean, professional and welcoming. There seemed to be a lot of inventory to choose from. All the people were very pleasant. welcoming. There seemed to be a lot of inventory to choose from. All the people were very pleasant. More
by Hporganics
July 28, 2021
Mike was great to work with - everything was straightforward and I will definitely be back when we are looking for a new Ford. It was a seamless experience and everyone we met was extremely frie straightforward and I will definitely be back when we are looking for a new Ford. It was a seamless experience and everyone we met was extremely friendly and knowledgeable. More
by Tgage49
July 28, 2021
Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years. she is not only a great services person but she is also a good person that I can say has become a good friend over the years. More
by Kimmiddaugh24
Employees Worked With
July 28, 2021
I think I got a very thorough repair. Someplace else would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and explained the repair that would be needed. Mona wrapped up the paperwork and was pleasant to work with. Who handled my original phone call to arrange the appointment? She was great. The cost was within my expected range. More
by DAVE_WMS
Verified CustomerJuly 27, 2021
The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles. service department makes it easy to want to return for all my service work on my Ford vehicles. More
by IMSANDYZ
July 27, 2021
Very professional environment, excellent service center, got me out of a lease and into another vehicle in under 2.5 hours. Mike is extremely helpful! got me out of a lease and into another vehicle in under 2.5 hours. Mike is extremely helpful! More
by rmorrison
Employees Worked With
July 27, 2021
The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. I have been a customer for many years and refer others to Klaben. Thank you for everything. More
by MABDENT
Employees Worked With
Other Employees :
John Coleman-----5 Stars
July 27, 2021
I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. is professional, knowledgeable, and helpful. Dave is always on top of everything. More
by Beva
Employees Worked With
Other Employees :
Dave Mott
July 26, 2021
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More
by Steve
July 26, 2021
Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have. she is taking care of any concerns I may have and is checking on services I may need to have. More
by BUCKEYEAL
Employees Worked With
