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Klaben Ford Lincoln

Kent, OH

5.0
14,599 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,599 reviews

July 29, 2021

I was in a very tight situation with having to decide on a very expensive auto repair or to purchase a new vehicle. I dealt with Nate Bryant and he was very professional and worked with me to get me the ve More

by ksatterfieldmk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you for choosing Klaben Ford!

July 29, 2021

The dealership is very nice. Clean, professional and welcoming. There seemed to be a lot of inventory to choose from. All the people were very pleasant. More

by Hporganics
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 28, 2021

Mike was great to work with - everything was straightforward and I will definitely be back when we are looking for a new Ford. It was a seamless experience and everyone we met was extremely frie More

by Tgage49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if you have any additional questions about services you received and thank you for choosing Klaben Ford!

July 28, 2021

Kim Wolfram is one of the best services person I ever met she is not only a great services person but she is also a good person that I can say has become a good friend over the years. More

by Kimmiddaugh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2021

I think I got a very thorough repair. Someplace else would have missed the brake rotor issue that was found during the (almost) final check ride. Joe French also noticed the chips in my windshield and More

by DAVE_WMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2021

The service staff as always friendly and efficient. The service department makes it easy to want to return for all my service work on my Ford vehicles. More

by IMSANDYZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Very professional environment, excellent service center, got me out of a lease and into another vehicle in under 2.5 hours. Mike is extremely helpful! More

by rmorrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

The dealership always takes care of my problems promptly. I have been a customer for many years and refer others to Klaben. Thank you for everything. More

by MABDENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coleman-----5 Stars
July 27, 2021

I have been a customer of Dave's for over 40 years. He is professional, knowledgeable, and helpful. Dave is always on top of everything. More

by Beva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
July 26, 2021

Kim is always so courteous and helpful. I always feel she is taking care of any concerns I may have and is checking on services I may need to have. More

by BUCKEYEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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