Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have been with Klaben Ford for decades and have never been treated bad or over charged on repairs. Everyone is kind and very professional. been treated bad or over charged on repairs. Everyone is kind and very professional. More
Friendly and thorough in their process. They all seem to enjoy their work environment and make it an enjoyable experience for customers. The store was clean and easily maneuvered. Tim Sterling was jovial an enjoy their work environment and make it an enjoyable experience for customers. The store was clean and easily maneuvered. Tim Sterling was jovial and professional. More
What an outstanding dealership! From the moment you walk in there is a feeling of friendliness and a relaxed atmosphere. I called ahead to inquire about the vehicle I was interested in and it was waiting f in there is a feeling of friendliness and a relaxed atmosphere. I called ahead to inquire about the vehicle I was interested in and it was waiting for me when I arrived. The entire experience was most pleasant, professional and productive. Everyone I encountered had a can do will do personality. Nate Bryant and Terry Colbert were outstanding during the sale and also with customer satisfaction follow up. More
I very much enjoyed my time at Klaben Ford Lincoln. Everyone I spent time with was friendly and helpful, including Tyler, Louis, and Jenn. I appreciate the time they each took to aid me in the process! Everyone I spent time with was friendly and helpful, including Tyler, Louis, and Jenn. I appreciate the time they each took to aid me in the process! More
We went to 3 other dealers closer to our home, did not feel welcome or comfortable. Then we called Klaben after seeing our truck on their website. David Mitchell took our call and made an appointment with feel welcome or comfortable. Then we called Klaben after seeing our truck on their website. David Mitchell took our call and made an appointment with us. He is super nice, very knowledgeable, and we felt so comfortable with him. Both David and Christine made this purchase so easy and enjoyable. We actually had fun!! Klaben has our business forever! More
Matthew was very helpful and made experience very enjoyable. He took me for test drive, and explained everything that was done to the car. They changed out a battery that needed changed, and di enjoyable. He took me for test drive, and explained everything that was done to the car. They changed out a battery that needed changed, and didn't leave the parking lot until I drove away. It's a place where they show they care. More
The location is close to my home. The quality of service is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. is good. The staff is friendly and helpful. The work is done in timely manner. I will definitely come back. More
I have bought four Ford’s from Klaban they have always treated me with kindness through out my time dealing with them. The service department is the best I have ever dealt with. Thank you Don Hoover treated me with kindness through out my time dealing with them. The service department is the best I have ever dealt with. Thank you Don Hoover More
I ended up trading in on an 2018 F150.Klaben really I ended up trading in on an 2018 F150. Klaben really does go above and beyond. Many dealers claim they have a "customer first" approach but in my I ended up trading in on an 2018 F150. Klaben really does go above and beyond. Many dealers claim they have a "customer first" approach but in my experience buying cards (more than 10), Klaben is a leader in this mindset. Their service team is exceptional and their sales team makes a huge effort to find good outcomes for customers. Thanks to Matthew Garred and Doug Lewin. More
Enjoyed working with Matt. Was very helpful and found the car that I wanted! Everyone at the dealer was very friendly. Would buy a car here again. car that I wanted! Everyone at the dealer was very friendly. Would buy a car here again. More