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Klaben Ford Lincoln

Kent, OH

5.0
15,077 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,077 reviews

August 15, 2025

Louis Polos is awesome. He's always worked to ensure we find the perfect fit. Will hopefully be coming back to him again! More

by Mathew Fury
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Service is always friendly and outstanding at Klaben. Anthony was great as usual. Highly recommend. More

by vladan321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Simple and straightforward transaction. Bo listened to our situation, and arranged a couple of comparison test drives. Employee pricing inventive from Ford probably helped make this a low-s More

by Dd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gragg Adkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

From start to finish, my experience was fantastic! With my super busy schedule, I couldn’t make it to the dealership, but they went above and beyond by delivering my new car right to my house. The ent More

by carissa_Gallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

I have bought 2 trucks and a car from the dealership and the service center has taken care of all of them. More

by RTHOMAS170
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

25000 miles and I need new tires, not at all pleased with this. This will figure in on next vehicle More

by fvaudrin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Klaben Ford Lincoln responded

Thank you for taking the time to post your review and for the honest as well as candid feedback. We share this with our entire team and reflect on its content for key takeaways allowing us to empathize and then apply to our customer first business model. After reading your comments and reviewing your file, there were some questions raised for us to review, look further into and provide further explanation on. I’m sorry I was unable to reach you by phone/text today. Might I have a few more minutes of your time at your convenience to gain additional insight and work towards a resolve you are comfortable with? We look forward to restoring your confidence in your investment, not just with your vehicle, but the Klaben team. Thank you again for your feedback. I and the entire Klaben team remain at your service. Tom Alcorn – talcorn@klaben.com

August 13, 2025

I have bought cars and trucks form Klaben over the years and they always treat you right. In the service dept. Joe French is my go to man he well informed and he knows his cars and trucks. GO JOE. Dav More

by Davidlcicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

I have had all my work for my bronco done here. They have done a great job every time. More

by verevey16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

Thanks for fitting in both our vehicles back to back to make it convenient for us with our busy schedules. More

by Bob15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

Great place to buy your next car. They are willing to go the extra mile and treat you like family. More

by ninarex91
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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