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Klaben Ford Lincoln
Kent, OH
14,155 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,155 reviews
October 17, 2024
Kim, along with the entire operation of Klaben (pick any dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer dealership), go far beyond what one would expect of a dealership when it comes to customer service, sales or repairs! Always making sure the customer walks or drives onto the lots without fear and leaving feeling that they joined a new family. One would be mistaken if they did not visit Klaben - be it for a new/used vehicle, service or body repairs. I should know - I have had all these experiences multiple times for the past 10 years +. More
by marf2007
Employees Worked With
October 17, 2024
What can I say - after having had a poor experience with a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell a sales associate earlier - Gary was introduced to me by the President of Klaben (Richard Klaben) and the skies cleared, the sun came out and I fell into the gentle hands of a true professional. If you had clay and were to build the most professional auto salesperson - the result would look a great deal like Gary. But looks can be deceiving - but the heart and soul of any person cannot be. I recommend Gary quite highly - not because of his outward appearance - but what is inside if him. More
by marf2007
October 17, 2024
First time buying from Klaben, great experience! Bo, Jenn, and Mike made buying seamless, loving the new car! Bo, Jenn, and Mike made buying seamless, loving the new car! More
by jakekoehler1
October 17, 2024
Very nice. A very respectful. Very informative. Answered all of my questions. An very respectful A very respectful. Very informative. Answered all of my questions. An very respectful More
by bentley792004
Verified CustomerEmployees Worked With
October 17, 2024
I have always used Kim and the Klaben service center and they have done a nice job for me! they have done a nice job for me! More
by bdavis_44224
Employees Worked With
October 17, 2024
Everyone we have ever encountered at this dealership is amazing…friendly and just really go the extra mile! amazing…friendly and just really go the extra mile! More
by TOsborne
October 17, 2024
The entire Klaben team is fantastic. They are the most transparent and honest dealership out there! They are the most transparent and honest dealership out there! More
by montesano.maddie
October 16, 2024
Kim Wolfram, my service advisor at Klaben Ford is always courteous, helpful and friendly. To me, she’s the face of the dealership. courteous, helpful and friendly. To me, she’s the face of the dealership. More
by jkidwell56
Employees Worked With
October 15, 2024
Kim was excellent as always. She is the main reason I stay with the dealership. It is rare to find someone who you trust, especially in the auto repair field, but I know Kim wi She is the main reason I stay with the dealership. It is rare to find someone who you trust, especially in the auto repair field, but I know Kim will always be honest & above board and never try to sell me unnecessary services. Now, if only we can get Ford to start making cars again, instead of all SUVs. More
by jcochran4
Employees Worked With
October 15, 2024
Luke and Jenn were great getting me and my husband into new cars this last weekend! Very friendly, professional and efficient! Love this dealership! new cars this last weekend! Very friendly, professional and efficient! Love this dealership! More
by CODREAHW
