Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,303 reviews
Joe was super helpful. My husband was having an issue with his truck and even though it was my car getting serviced he went above and beyond to help us out My husband was having an issue with his truck and even though it was my car getting serviced he went above and beyond to help us out More
Always great service. Kim is always so helpful with any concerns and makes me feel like family. Kim is always so helpful with any concerns and makes me feel like family. More
I always receive great service here and the communication is excellent. I would definitely recommend them for all your service needs. is excellent. I would definitely recommend them for all your service needs. More
The sales process was good and they worked with me on price and any questions I had. price and any questions I had. More
Outstanding Service and Great Communication. Highly Recommend Calling Klaben today for your service needs today! Highly Recommend Calling Klaben today for your service needs today! More
It was a great experience buying a truck through there they helped me find what I wanted they helped me find what I wanted More
Even though I was mistaken about my appointment date and came on the wrong day, Gavin made sure to fit my service in anyway and did an excellent job. came on the wrong day, Gavin made sure to fit my service in anyway and did an excellent job. More
The battery in our Lincoln Continental decided to "die" on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to j on Thanksgiving. We contacted our service rep, Joe French, the following day to see how to go about getting the car in for service. We tried to jump start it in the garage, but the battery couldn't hold enough of a charge for us to even push it out. Joe listened, empathized with us about our situation and offered advice. He got in touch with the staff at Klaben Mobile and notified us that someone from that department would call us to set up an appointment to come to our home to fix our car. Within an hour of us finishing our call with Joe, our doorbell rang. It was Cole. He was ready and able to help. He talked with my husband, replaced the battery, checked all of the components and was on his way. He did all this in about 15 minutes. Incredible!!! We were astounded that everything played out the way it did. Everyone that we talked with were professional, friendly, and helpful. Joe French got the ball rolling and the Klaben Mobile staff took the ball and scored. We are very appreciative for all the help that this team provided us. Great Job!!! More
In my search for a new SUV, I visited several different dealers across various automakers (including another Ford dealer). Each experience seemed fine, pretty much what you'd expect from a visit to a deale dealers across various automakers (including another Ford dealer). Each experience seemed fine, pretty much what you'd expect from a visit to a dealership. I didn't know what I was missing until I visited Klaben Ford. Their sales team exudes excellence in every aspect of the buying process. - They arranged multiple Mach-E's side-by-side so I could quickly compare - One was warmed and awaiting my arrival to test drive - They brought one out to my house (30 minutes away!) so my wife could test drive without having to come into the dealership - Thoroughly answered every question I had about the SUV (and electric vehicles in general) - Patiently worked through various financing options, including multiple cars for comparison - When it came time to make a deal, all costs were clearly laid out and there were no surprises at the end I worked with both David Mitchell and Mike Uzl who were both fantastic and made this experience one-of-a-kind. I also had several casual conversations with other members of the sales team including David Klaben. Everyone was very knowledgeable and able to answer every question I had. Truly masters of their profession. I cannot say enough good things about Klaben Ford, and look forward to more excellent dealings in the future. More
Many thanks to Marah Brammer for making the often tedious task of financing absolutely painless and simple. Marsh’s intellect is complimented with a joyous sense of humor that allowed us to feel completely a task of financing absolutely painless and simple. Marsh’s intellect is complimented with a joyous sense of humor that allowed us to feel completely at ease and right at home! More