Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
16,118 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 16,118 reviews
October 29, 2026
Bo Stewart was amazing! He made buying a car so smooth and easy for me! Would recommend him a million times! Thank you so much!! He made buying a car so smooth and easy for me! Would recommend him a million times! Thank you so much!! More
by Chantell Bullard
Employees Worked With
Other Employees :
Robbie Olesky
October 29, 2026
Always willing to help you get appointment's scheduled when needed for oil change and service work. Service workers are always pleasant and helpful. when needed for oil change and service work. Service workers are always pleasant and helpful. More
by Bernwilhelm62
Employees Worked With
October 28, 2026
I really like this dealership. I wish I still had my first service advisor Mario. He was easy to talk to and really helpful - much more than the advisor I have now who always seems I wish I still had my first service advisor Mario. He was easy to talk to and really helpful - much more than the advisor I have now who always seems to be in a hurry to get me off the phone or when in person to talk to someone else. Mario just naturally seemed more committed to customer service and to making sure I was taken care of, than Gavin does. More
by RACHMUNUS
Verified CustomerEmployees Worked With
October 28, 2026
Klaben is the only northeast Ohio service department I will allow to work on my vehicle. I always request Joe French because he knows what I expect and he makes sure it happens! will allow to work on my vehicle. I always request Joe French because he knows what I expect and he makes sure it happens! More
by Boysdorm17
Employees Worked With
October 28, 2026
Tucker was professional and courteous. He also was very knowledgeable the services provided by the service department. He also was very knowledgeable the services provided by the service department. More
by Ljodts
October 28, 2026
Tucker and his team were fantastic! ! I had amazing customer service from beginning to end and I will be back anytime my car needs serviced and I will most definitely be requesting Tucke ! I had amazing customer service from beginning to end and I will be back anytime my car needs serviced and I will most definitely be requesting Tucker! More
by Ta39shak
October 27, 2026
Today my car was in for a software update and Mona handled the appointment in a very timely fashion. handled the appointment in a very timely fashion. More
by cruxes.racks.0y
Employees Worked With
October 27, 2026
Car in for regular service as water. Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone woul Immediate attention, about 90 min, full explanation afterwards, & on my way. Kim has always done a great job for me. I do wish, however, someone would fix the phone system. My vm seems to get lost, so call is not returned. After 3 wks, I re called, &Kim answered, so I was able to schedule. This has happened before. Frustrating but not blaming Kim. When I finally got in, everything went really well, so my time was valued. Thank you! More
by cherie
October 27, 2026
I worked with Mike on the purchase of a Lincoln Nautilus. Mike was extremely knowledgeable on all the features the car had. He advised me on the setup of the features and how to set things up for my persona Mike was extremely knowledgeable on all the features the car had. He advised me on the setup of the features and how to set things up for my personal driving habits. I appreciate the fact that he took the time to teach me about the car and didn’t just shake my hand and show me to the door after the sale was completed. More
by Doug
Employees Worked With
October 26, 2026
Mona was efficient, courteous, and professional. My service appointment was completed in under one hour and I was quickly on my way afterwards. My service appointment was completed in under one hour and I was quickly on my way afterwards. More
by Karl
