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Klaben Ford Lincoln

Kent, OH

5.0
15,636 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,636 reviews

April 13, 2026

Was notified by the Service Dept. that a specific download was needed and would take 45-60 minutes by their mobile service crew.Showed up on time,completed the download and thanked me More

by YEADA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2026

Service team and valet is very accommodating. Service was provided in timely manner and completed as promised. More

by ETMOD
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2026

First class operation all the way. Can you say "over friendly" ?? Car dealerships usually dont treat people like this. At least not in my lifetime. Absolutely no pressure at all. David More

by rgto64
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

This is my 4th car purchased from Klaben. Chris Moldas truly makes the buying experience easy. He is very knowledgeable and answers all my questions. He provides great customer service! I hig More

by lp
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

The mobile service worked out great. The tech showed up on time, and explained his findings thoroughly upon completion. I'll definitely use this service again in the future. More

by actreese327
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dakota
April 10, 2026

Tucker, Mona and Sean provided me with fantastic customer service. I was kept in the loop and I trust they did everything they could to save me money. More

by jack
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tucker Ressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

Mike is always nice and polite and makes me feel like my car is in good hands. More

by ms6richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2026

I was in a pinch and Ford Klaben cam through. Gavin was in constant contact with me and got the job done in a timely fashion. Highly recommend. Man of his word. Russ. W More

by Ironwolf70
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2026

Service rep was great, but had questions about what they found wrong. Worked out as the rep assured me my thoughts were not accurate. More

by Rclay
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2026 -

Klaben Ford Lincoln responded

Diane, Thank you for taking the time to post your review. We share this with our entire team and use it in knowing what we are doing well as well as areas needing improvement. A four star rating means we did well, but it also means we could have done better in someway. Sometimes it’s just a small attention detail or a missed step. Other times It is a mistake. It was a pleasure meeting you over the phone yesterday and thank you for clarifying your questions on our findings after reviewing inspection video. Your complimentary words for Mike and the Team were greatly appreciated and shared with all of them. As we discussed, we will continue working hard to provide the level of service you deserve and earn your 5 Star approval. I, Mike, and the entire Klaben Team remain at your service. Sean Bradford - sbradford@klaben.com

April 09, 2026

Joe French is the best. I would highly recommend him and Klaben Ford for service More

by baldman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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