Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Ford Lincoln
Kent, OH
15,769 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 15,769 reviews
June 05, 2026
Excellent customer service was provided. The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining The service agent listened to my needs, answered my questions and schedule an appoinment for that day. The video provided by Klaben Ford explaining my trucks issue was helpful. Having audio and visual communication solidified my understanding of the problem. More
by ggvlfortin
Verified CustomerEmployees Worked With
June 05, 2026
Derek was very helpful, attentive to my needs, empathetic, and professional throughout the process. I would go back for body and paint needs. empathetic, and professional throughout the process. I would go back for body and paint needs. More
by crkline_truck
Employees Worked With
June 05, 2026
Kim has been my service advisor for 28 years starting with Clarke Ford. The customer is always her first priority. She keeps me informed at all times and always answers my questions. with Clarke Ford. The customer is always her first priority. She keeps me informed at all times and always answers my questions. More
by bartz.wf
June 04, 2026
Professional, easy to talk to. Welcoming, felt really comfortable. Everything was explained a way I could understand. We were not pressured in any way. Welcoming, felt really comfortable. Everything was explained a way I could understand. We were not pressured in any way. More
by jswauger65
June 04, 2026
This is third time I’ve done this. It was great experience and we love our advisor Kim W. It was great experience and we love our advisor Kim W. More
by alismith517
Employees Worked With
June 02, 2026
Tucker and Blake were a pleasure to work with, communicated well and even sent a video of what was going on in my engine! Thanks guys communicated well and even sent a video of what was going on in my engine! Thanks guys More
by kcrowe1
Employees Worked With
Other Employees :
Blake Mong
June 02, 2026
I have always had outstanding service at Klaben. Joseph French was so professional, helpful, and polite. Thank you! Joseph French was so professional, helpful, and polite. Thank you! More
by Dawn.dean96
Employees Worked With
June 02, 2026
I cannot explain how much I appreciate Louis. My financial situation is not the best and when another dealership decided at the last minute not to approve me to buy out my lease, Louis jumped rig My financial situation is not the best and when another dealership decided at the last minute not to approve me to buy out my lease, Louis jumped right in to help. He found a car for that would work for me and my situation. This dealership is so wonderful because they care about the person. They don't judge you, they find a way to help. Again, I cannot relay how much I appreciate everything Louis did for me. Louis and Klaben Ford have a new customer!!! More
by rglias
June 02, 2026
Excellent service pertaining to my oil change(The Works) and warranty work as always by Mr. French and Klaben Ford. and warranty work as always by Mr. French and Klaben Ford. More
by Joseph.disantis63
Employees Worked With
