Klaben Ford Lincoln

My Ford Edge was in for a recall. I cannot say enough about the extensive work that was done by the service department (specifically Mike Brandvold with his team) to complete the mul I cannot say enough about the extensive work that was done by the service department (specifically Mike Brandvold with his team) to complete the multi-faceted task. Mike worked long and hard and kept me in the loop. I live in Parma and have been a Klaben Ford and Chrysler customer for years because of the trust I have in everyone I've had the opportunity to deal with. More

Just started a new job with a much longer commute—including braving the snow belt in winter—so my little Fiesta just wasn’t going to cut it. I headed to Klaben and worked with Mike Cooney and commute—including braving the snow belt in winter—so my little Fiesta just wasn’t going to cut it. I headed to Klaben and worked with Mike Cooney and Justin Fisher to get my new Ford Escape Hybrid (which amazingly gets better gas mileage than the Fiesta!). This is the fifth car I’ve purchased from Mike and the Klaben family, and once again, they absolutely nailed it. If you’re in the market for a vehicle, I can’t recommend them enough—fair, friendly, honest, and they truly go above and beyond to make the experience smooth and enjoyable! More

I was greeted with open smiles and they understood what I was looking for and not looking for I appreciated the gesture and thought of the crew I wasn’t rushed into anything I will it was nice doing business was looking for and not looking for I appreciated the gesture and thought of the crew I wasn’t rushed into anything I will it was nice doing business and will spread the word to other More

Good service. Wi)ing to negotiate. Trustworthy. I enjoy working with Tim Sterling. He is a good salesman. Wi)ing to negotiate. Trustworthy. I enjoy working with Tim Sterling. He is a good salesman. More

I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More

We had service done on our 24’ Explorer. Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyon Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyone! More

I never have issues with Klaben, and if I do they always fix it right away. They’re one of the only dealerships that actually care about their customers. fix it right away. They’re one of the only dealerships that actually care about their customers. More

Klaben Ford is the only dealership I would purchase a vehicle. Their kindness, superior service department and quality vehicles are why I keep coming back. The mobile service is invaluable although I alw vehicle. Their kindness, superior service department and quality vehicles are why I keep coming back. The mobile service is invaluable although I always enjoy my in house servicing as well. Thanks Klaben Ford! More

Great customer service. They always follow through on requests and/or questions. The Mobile Service is extremely convenient. They always follow through on requests and/or questions. The Mobile Service is extremely convenient. More

Kim Wolfram is the BEST #1 Service Advisor I have and will ever deal with. I have worked with Kim for Services on my F-350 from day one of purchasing my F-350 from Klaben Ford. There's NEVER been a doubt will ever deal with. I have worked with Kim for Services on my F-350 from day one of purchasing my F-350 from Klaben Ford. There's NEVER been a doubt, issue or question about Kim's services or her mechanics. That service team is #1 in my opinion. More