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Ken Ganley Ford Norton - Service Center

Norton, OH

About
Employees
Reviews
4.6
1,099 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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Call Service Center (877) 839-4979

2835 Barber Rd

Norton, OH

44203

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1,099 Reviews of Ken Ganley Ford Norton - Service Center

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January 17, 2024

Great experience at Ganley ford. Very trustworthy and did a great job with the repairs on my truck More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Scott, and for taking the time to leave us this wonderful feedback!

Helpful
January 17, 2024

Best dealership. I am always satisfied I would never take my truck anywhere else. Best crew around More

by DJMIKEROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

Helpful
January 17, 2024

Took my Bronco in for an oil change. Service was quick & they even washed it. Highly recommend! More

by Jodywheatley13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Jody. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 17, 2024

Ganley Ford was a very professional and well organized place. I was very happy with my experience. More

by Devin Huwig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Devin, and for taking the time to leave us this wonderful feedback!

Helpful
January 17, 2024

Great dealgood qualityand and friendly staff that are ready to help with any thing you may need More

by CAMAROKIDRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
January 17, 2024

So far I've had great service and have dealt with friendly people. Can't ask for more than that Until I run into a problem, I'll keep going back to them. More

by FPetrex64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Helpful
January 17, 2024

Good communication, knowledgeable techs and advisors, and reasonable prices. I'd recommend this dealership any day. More

by steiner.p.15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 17, 2024

I have always been treated with respect & I think they are always honest with me More

by Sassyisspoiled15
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was one I can't think of his name now that I dealt with alot but really like him
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Jan 17, 2024 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 17, 2024

Aaron was great definitely coming back for service very happy with the prices and hospitality of sales, parts, and especially service More

by John Jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe, Deven Legg
Report | Print
Jan 18, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, John, we look forward to having you as one of our valued customers for many more years to come!

Helpful
January 17, 2024

We have either purchased or serviced many cars over the years at Ganley Ford and been happy with the vehicles and the service center. The staff is really friendly and willing to get the information that we More

by anytimedave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forsythe
Report | Print
Jan 17, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Jan 18, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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