Ken Ganley Ford Norton - Service Center

Every thing went wrong I called three times and no one called me back. I will explain all of the problems if some will call. called me back. I will explain all of the problems if some will call. More

Everyone I dealt with was very professional and helpful. They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! They continued to work on my truck until the problem was resolved. The work was done on a timely basis. Very Satisfied!! More

I have been a customer with this dealership now for 11 years, 1 month and 2 days. I couldn’t be more happier with this location. Each and every time they seem to amaze me with their experience, kindness a years, 1 month and 2 days. I couldn’t be more happier with this location. Each and every time they seem to amaze me with their experience, kindness and overall integrity. My recent experience was exceptional with Scott back in service. I had some complications with my vehicle and the warranty company was denying my claims. It seems that Scott bent over backwards to make it happen. I would like to thank Scott for his EXCELLENT customer service and his time and patience with my matter. Thank you Scott!!! More

Nice people who know what are doing Decent prices. Delivered on time. Convenient location. Will visit again. Delivered on time. Convenient location. Will visit again. More

I have always had a positive experience with the service department especially with Scott Spath and Ashley Neely, They go over what they are going to do and how long it will take. They put a aftermarket lif department especially with Scott Spath and Ashley Neely, They go over what they are going to do and how long it will take. They put a aftermarket lift kit on my truck and I couldn't be happier with the results. I did have issues with the sales department representative which I know I will not buy another vehicle from Ganly Ford. I would have it serviced there. Service department is excellent . More

They worked with my 3rd party warranty that I got when I purchased the car at another dealership. I appreciated it, as I didn't realize I purchased a 3rd party one. He was honest, informative and super ni purchased the car at another dealership. I appreciated it, as I didn't realize I purchased a 3rd party one. He was honest, informative and super nice. I always go to Norton and look forward to looking there for my next new car. More

Tom in the commercial department might just be the best salesperson or manager i've worked with on any car purchase. salesperson or manager i've worked with on any car purchase. More

Fast easy accessible for service Brianna is very good to work with, very quick to get us an estimate keeps us informed while repairs are being made. work with, very quick to get us an estimate keeps us informed while repairs are being made. More

Easy to set up an appointment and they were helpful in text reminders. Brianna was easy to talk to in order to get my car serviced. text reminders. Brianna was easy to talk to in order to get my car serviced. More

Over a week for a dead battery in a truck with less than 3000 miles. No communication I have to call for updates. Can't rate their work because I'm still waiting on truck to be fixed. 3000 miles. No communication I have to call for updates. Can't rate their work because I'm still waiting on truck to be fixed. More