1,204 Reviews of Ken Ganley Ford Norton - Service Center
8 days to replace my 2. 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respe 0 ecoboost engine with a new long block pretty quick service. Aaron was all over the Ford engine order & swap . Very efficient, very polite and respectful. Called me immediately when car was done . He also spoke with Candace the Ford customer service rep, and button up the deal. Nice young man!! Thanks Aaron More
Originally told me the issue would likely be a day or two at most. After 2 days of no information about the status, I called for an update and was told there was a national part shortage and that the replace at most. After 2 days of no information about the status, I called for an update and was told there was a national part shortage and that the replacement could take up to 2 weeks. After a week and a half the repair was completed but an umbrella I had in the car was also stolen. More
What an amazing expirence after a bad day. Major car troubles and the good folks at Ganley went out of their way to help me during a rough time. Excellent customer service! Major car troubles and the good folks at Ganley went out of their way to help me during a rough time. Excellent customer service! More
They scheduled me promptly and reviewed my issue I was having with my air conditioner. Although they no it wasn’t charged and put die in it and recharged. I will be bringing back in a week to see if they having with my air conditioner. Although they no it wasn’t charged and put die in it and recharged. I will be bringing back in a week to see if they can find the root cause and repair. More
I was very glad and pleased with the service I received and all the things he was able to do for me. He is very special person and a good friend. and all the things he was able to do for me. He is very special person and a good friend. More
Great dealership! Everyone was very nice and helpful. I would recommend them to anybody needing service. Everyone was very nice and helpful. I would recommend them to anybody needing service. More
Super great atmosphere with friendly faces all around. If you need anything for service make sure to give them a call! If you need anything for service make sure to give them a call! More