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Ken Ganley Ford Norton - Service Center
Norton, OH
1,174 Reviews
Today:Open today 7:30 AM - 6:00 PM
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1,174 Reviews of Ken Ganley Ford Norton - Service Center
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January 23, 2024
Extremely friendly staff that are always willing to help whenever needed and always have an answer for any questions you may have. The dealership itself is always super clean and everything is always tidy, whenever needed and always have an answer for any questions you may have. The dealership itself is always super clean and everything is always tidy, it always feels very welcoming to step inside. More
by Harmonzach99
Employees Worked With
Austin Temsey
January 23, 2024
I have recalls they don't tell me about. I have spent over 10 thousand on repairs on a 2017 ford expedition. They try to charge me for everything instead of trying to help seeing that I'm co I have spent over 10 thousand on repairs on a 2017 ford expedition. They try to charge me for everything instead of trying to help seeing that I'm coming back for same repairs. I told them that I start coming to them instead of Vanderve Chevrolet because I having to keep repairing my vehicle. I went and got a 17 page printout list of all the repairs and asked them to contact ford to let them know what I have been dealing with. They lied and told me I have to do it myself. I asked them to get part numbers so that I can send it to ford told me to get it from vanderve. I'm not a mechanic I don't know what parts is being fixed to get part number. I need help every year my blow motor and blow motor control and whatever other parts are related to blow motor goes out so I don't have no heat from the front of my vehicle. Can someone contact that will help me figure this stuff out. I have waited a year for parts. I need HELP figuring this out it much more but I will be typing forever. If you guys care or want to help please call me. More
by tyshawningol
Verified CustomerEmployees Worked With
Deven Legg, Deven Legg
January 22, 2024
It’s the only dealership we will ever shop and buy from they are awesome! they are awesome! More
by REDDHOTT0808
January 19, 2024
Service dept. is very professional and helpful. Best service I’ve ever had. Scott is the best. is very professional and helpful. Best service I’ve ever had. Scott is the best. More
by Mpritchett
Employees Worked With
January 18, 2024
Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More
by topstorad
January 18, 2024
Great dealership, very happy with my new Maverick. Would highly recommend. I liked that the dealership is small, no frills. Would highly recommend. I liked that the dealership is small, no frills. More
by rbtdowd5056
Employees Worked With
January 18, 2024
I have no issues with the service performed, although the cost was misrepresented to me. When I made the appointment, I specifically asked what the 10000 mile maintenance cost on the Mach-E. I was told tha cost was misrepresented to me. When I made the appointment, I specifically asked what the 10000 mile maintenance cost on the Mach-E. I was told that it would be 19.99, the cost of a wheel rotation. I made the appointment, showed up, and was immediately told that it would be 49.99. Based on this, I probably won't be returning for service at this dealership. More
by John
Employees Worked With
Aaron Forsythe
January 17, 2024
Had my car in for 2 recalls. Was told it would take 6 hours. It took a little over 2 hours. We asked for them to check something for us and that wasn’t done due to it “not bein Was told it would take 6 hours. It took a little over 2 hours. We asked for them to check something for us and that wasn’t done due to it “not being on the papers” it should have been added to the papers when we verbally asked for it to be checked. More
by TiffRenee23
Employees Worked With
January 17, 2024
Brianna was great. Car was fixed in a short amount of time. I love the text messages Car was fixed in a short amount of time. I love the text messages More
by UNC092001
Employees Worked With
