Ken Ganley Ford Norton - Service Center

Easy to make an appointment, pre ordered warranty parts, prepared on schedule, courtesy driver was great, everyone was friendly, unfortunately things were broken and missing upon return so I needed to make prepared on schedule, courtesy driver was great, everyone was friendly, unfortunately things were broken and missing upon return so I needed to make a new appointment to return, it is still not correct. Communication and follow-up has been an issue, I don't have time to keep trying to get my car back to the way it was when I brought it in the first time. More

Sean Pangburn was extremely helpful and knowledgeable. He made the process super easy. Would highly recommend! He made the process super easy. Would highly recommend! More

Fast and efficient had three recall issues that they resolved on our 2021 ford bronco badlands edition it was in and out in a day thanks you resolved on our 2021 ford bronco badlands edition it was in and out in a day thanks you More

Very good great customer service would recomend to other people and i would return as a customer people and i would return as a customer More

Ashley was great working wi try h me answering all my uestios and the man who came to pick me up on cortous Ty car was awesome! Anytime!! uestios and the man who came to pick me up on cortous Ty car was awesome! Anytime!! More

Easy to work with, understandable, says exactly whats wrong and what’s going to happen wrong and what’s going to happen More

Everyone is always friendly and helpful from service to sales. They answered all my questions and made everything simple and easy sales. They answered all my questions and made everything simple and easy More

Great service. They were courteous and polite. They were professional and communicated throughout the service process They were courteous and polite. They were professional and communicated throughout the service process More

Love the loan option. And I can always get my car In quick to be fixed! Also love the shuttle service definitely would recommend always! And I can always get my car In quick to be fixed! Also love the shuttle service definitely would recommend always! More

The service at Ken Ganley Ford was estimated to be about 2 hours and when all was finished I walked out at 2hrs and 15 mins after paying and getting my freshly washed car back. Thank you for keeping on time 2 hours and when all was finished I walked out at 2hrs and 15 mins after paying and getting my freshly washed car back. Thank you for keeping on time and doing a great job! Also estimated cost was right on target as well. More