Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
3,127 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,127 reviews
March 09, 2023
Scott was able to get my car in quick. Did everything he said. Everyone was extremely nice and knowledgeable. Did everything he said. Everyone was extremely nice and knowledgeable. More
by ccmprice
Verified CustomerEmployees Worked With
March 09, 2023
Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More
by Pjblues2
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
March 08, 2023
Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More
by Rob
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
March 08, 2023
Pleasant representative and easy in and out. Close location from my home and they had convenient hours for drop off and pick up. Close location from my home and they had convenient hours for drop off and pick up. More
by Jecmac1
Employees Worked With
March 06, 2023
The dealership had a great selection of vehicles on the lot and they were happy to let us look at several vehicles. We never felt rushed, which is nice when making a big decision like this. The salesperson lot and they were happy to let us look at several vehicles. We never felt rushed, which is nice when making a big decision like this. The salesperson we worked with, Jon, was very nice and patient. I am not a particularly easy shopper to deal with and Jon was able to put up with all of my questions while maintaining a friendly and kind relationship. I would recommend talking to Jon if you are looking for a new vehicle. In the finance office, Brandon was also kind and friendly. He answered all of my many many questions. More
by Melissa
Employees Worked With
Brandon Taylor-Mitchell, Jon Krupp
March 06, 2023
Desmond was the best salesman I have ever dealt with. Very friendly and was great with my 2 sons. Will definitely be back when I'm ready to buy another car. Very friendly and was great with my 2 sons. Will definitely be back when I'm ready to buy another car. More
by Chad W
Employees Worked With
March 06, 2023
Friendly staff. No one was pushy and went to lengths to find me the best deal. Desmond was amazing No one was pushy and went to lengths to find me the best deal. Desmond was amazing More
by Akrongirl6
Employees Worked With
March 05, 2023
Always excellent service . Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles. More
by Missylea
March 05, 2023
It was okay but expensive for a they wanted $100 to fix my radio radio my radio radio More
by Shawn
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
