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Ken Ganley Ford Norton

Norton, OH

4.8
3,127 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,127 reviews

March 22, 2023

Sean was beyond helpful! So friendly and knowledgeable about the ins and outs of the car. So glad he was there to help me through the purchase process - he made it easy, quic More

by Tuscon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
Mar 23, 2023 -

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Sean and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Mar 24, 2023 -

Ken Ganley Ford Norton responded

Hi Tuscon, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2023

We had tried two different shops and paid to have the problem with our car fixed only to be disappointed. We decided to take it to a dealer and are so glad we did! The problem is finally fixed and our More

by jkh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartley
Mar 20, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

Mar 20, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2023

My salesman Desmond Norvell is very responsive and goes out of his way to make a sale More

by staceyrathbun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Ken Ganley Ford Norton responded

Thank you, Stacey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

March 16, 2023

Des was such an great man to work with. He was knowledgeable, understanding and it really felt like he was working for me and not the dealer. Im very happy with my purchase and experience w More

by Souders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Mar 17, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2023

Desmond makes the whole process feel so much simpler and easier than anyone I have ever went to he goes above and beyond to get you in the vehicle that will best suit you and your families needs couldn’t sa More

by Your mama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Ken Ganley Ford Norton responded

It's fantastic to hear that Desmond provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

Mar 17, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

When I walked in I was greeted imeatedly from a very friendly sales staff. My primary purpose for my visit was for service on my 2021 Ranger, which was awesome. I walked the lot for a short time looki More

by mtpsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pangburn, Paul Asano, Mike Hartley
Mar 16, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

Mar 17, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comment to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

Desmond Norvell was great to work with in finding my new car last year. Plus the service department was quick with the oil change. More

by LuAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Norvell , Paul Asano
Mar 15, 2023 -

LuAnn responded

The people at the dealership are nice and courteous.

March 15, 2023

This man is amazing at what he does he is so helpful to his customers and is very good at his job! He deserves the best, and treats the customers like family. I was very thankful to have him help me with m More

by Breanna B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Ken Ganley Ford Norton responded

Thank you, Breanna! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Mar 17, 2023 -

Ken Ganley Ford Norton responded

Hi Breanna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2023

From the first time I spoke with Austin, I was comfortable with him. I was open and honest about my needs and he was the same in return. Overall very good experience from beginning to end. More

by Merchantmike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Mar 15, 2023 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Mar 16, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We hope you have a great day!

March 09, 2023

I had my Ford Fusion Hybrid in for recall work. The service department was knowledgeable, friendly and respectful. The repairs were made the same day and I received a complimentary car wash to bo More

by KroenkeLeeRoth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Mar 11, 2023 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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