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Ken Ganley Ford Norton

Norton, OH

4.8
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership

2835 Barber Rd

Norton, OH

44203

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Showing 3,125 reviews

June 21, 2023

Christian and Desmond made my car buying experience very easy and enjoyable. They were great! More

by lsmith1052000
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Jun 22, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 21, 2023

Attentive and helpful. Given me a ride was clutch I wouldn’t have been able to squeeze in a visit otherwise. More

by Bertasmithiii
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 20, 2023

Did not expect my vehicle back so quickly, glad they had engine on hand & Scott was a pleasure to work with. More

by NBK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Scott and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 20, 2023

It was an easy he did all the paperwork work and I came in and signed. More

by Nicole Bryant
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
Jun 21, 2023 -

Ken Ganley Ford Norton responded

Thank you, Nicole! Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 20, 2023

Dealer was quick to complete the service on my vehicle. In and out in less than two hours. More

by Dcwill1952
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deven Legg
Jun 21, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to serving you again.

Jun 26, 2023 -

Ken Ganley Ford Norton responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2023

Our purchase was seamless and drama-free! !! Desmond Norvell and Christian Rodriguez were extremely helpful. I highly recommend the Ganley Ford Dealer in Norton, Ohio!! We can't thank them e More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
Jun 21, 2023 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Christian and Desmond!

June 20, 2023

Communication was terrible during the whole process. I constantly had to call for updates instead of getting calls back. Update: Received a call and they apologized profusely for the communication issu More

by dmurf05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jun 23, 2023 -

dmurf05 responded

They reached back out to me and were very helpful! I will return in the future for any service needs!

June 18, 2023

JOE Pettica was very nice and helpful in finding a great car. And helpful in getting the price I wanted More

by parxtongasdf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Ken Ganley Ford Norton responded

It's great to hear that Joe was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2023

They are very reliable. I had to have work done on my Ford ranger and they came to my house and fixed my truck in my driveway. They arrived on time and did speedy work. More

by cdregueiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic was joe
Jun 17, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 20, 2023 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2023

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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