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Ken Ganley Ford Norton
Norton, OH
3,119 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,119 reviews
December 26, 2024
Verified Customer
December 25, 2024
We received excellent service not only from sales , but service as well. We lease a new vehicle every 3 years! Thanks Franco! service as well. We lease a new vehicle every 3 years! Thanks Franco! More
by FDCNOVA
Employees Worked With
December 25, 2024
I want to thank my dad (Franco) for getting me a new 2024 bronco sport! bronco sport! More
by fcc
Employees Worked With
December 22, 2024
Joe was great and extremely helpful. He made the whole car buying experience quick and easy! He made the whole car buying experience quick and easy! More
by Prsjeff
December 20, 2024
Very understanding, with no pressure to purchase made it a very friendly environment to purchase a very friendly environment to purchase More
by burkepley
December 19, 2024
Very timely on appointments. And the staff is courteous and well informed. Price structure is competitive And the staff is courteous and well informed. Price structure is competitive More
by dan_shultz
Employees Worked With
December 17, 2024
Great automobile. Sam Adrian, our salesman was very good.- He is very knowledgeable about the inventory & especially knows all about the Ford Expedition King Ranch. Sam Adrian, our salesman was very good.- He is very knowledgeable about the inventory & especially knows all about the Ford Expedition King Ranch. Haven’t pushy, friendly personality. More
by bernieanddolly
December 15, 2024
The team was willing to work with us even when we changed our mind and ending up buying a different suv than the one we went in for. They were very accommodating every step of the way. our mind and ending up buying a different suv than the one we went in for. They were very accommodating every step of the way. More
by Vldannemiller
Employees Worked With
December 14, 2024
I have dealt with them for the past 7+ years and most of the time have left unsatisfied with their work. From ripping seat with some type of tool in their back pocket, To ripping off outside mirror, taking the time have left unsatisfied with their work. From ripping seat with some type of tool in their back pocket, To ripping off outside mirror, taking days to figure out the roar that the truck was making came from the bug shield that was put on at their dealership when the truck was new. changing cam positioning sensors and creating 4 to 6 miles per gallon less after it was done. telling them how my truck Lost power and went into limp mode which one time almost caused me a wreck, Which they said, they never heard of. The list goes on and the people in charge of the service department are very rude when they are confronted with a problem. More
by Dmetheney
December 11, 2024
Very attentive, very knowledgeable. Very curious couldn't ask me enough if they could help me when all the way to provide everything they could for me, absolutely, a magnificent best tr Very curious couldn't ask me enough if they could help me when all the way to provide everything they could for me, absolutely, a magnificent best treatment. I've had from a dealership in 40 years. I recommend them to everybody. They know how to fix. Things and they know how to not for charging.They're great More
by captainjacks33
