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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,124 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,124 reviews

January 28, 2022

Great service, helped me pay with ford pass points, in only an hour! Very Kind! More

by Pastorhartwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in heavy truck.
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Jan 28, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 27, 2022

I love my new Ford Escape! I had 1 vehicle in mind when I came to the dealership, then completely changed my mind. The team was patient & encouraged me to test drive each to make sure I got exactly what I wa More

by Happysummer09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bomgardner
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Jan 27, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Scott, Craig, Kevin, and John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Ford Escape and don't hesitate to reach out if you need anything else.

January 26, 2022

I am pleased with the service that l received. I will continue taking my car to Ken Ganly Ford. More

by Atu9391680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
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Jan 27, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that Drew was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

January 25, 2022

Very friendly and professional. I would definitely work with Scott and this company again in the future. More

by RobertNSchwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bomgardner
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Jan 25, 2022 -

Ken Ganley Ford Norton responded

Robert, Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford are glad to have you as a customer.

January 25, 2022

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Erdman
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Jan 26, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2022

Scott has taken care of my van repairs, even though they have been on short notice. Repairs were done quickly and correctly. I live near Liberty Ford in Brunswick, but prefer to drive 45 minutes to your ser More

by Jdrazenovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl in parts and Briana in service.
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Jan 25, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 25, 2022

Franco was an amazing help with a new car choice, perfect for me and my family i can not thank him enough. I would recommend to anyone looking for a new car. More

by evanmccalla305
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle, Evan! We are so glad that we had the opportunity to work with you; and that Franco could make this a top-notch experience! We hope you enjoy your new purchase, and we look forward to continuing to serve you in the future!

January 24, 2022

Great dealership, close to home, made the deal work with my budget, truck has all the options I wanted plus afew more More

by deckbrite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

January 22, 2022

Dezmond is always a pleasure to speak to and get information from on your purchase. Never once had a bad experience at their dealership. Everyone is friendly and upbeat. I thank you all for all what More

by MICHAEL.STECURA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Ken Ganley Ford Norton responded

Michael, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Desmond met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

Feb 03, 2022 -

Ken Ganley Ford Norton responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford, Inc.! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2022

Prompt service department and never try to sell me a service I do not need. More

by Gamduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
Report | Print
Jan 22, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to leave us a five-star rating. We appreciate you choosing Ken Ganley Ford. Please don't hesitate to reach out if you need anything else. We're always happy to help.

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