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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
Decatur, TX
1,841 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978
At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978.
Community Engagement:
From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact.
Exceptional Customer Service:
Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle.
Rave Reviews:
But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care.
Looking Ahead:
As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself.
Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,841 reviews
November 02, 2024
Except for an owners manual, The truck is excellent. I'm having to figure out what to do by either calling the dealership or trial and error. I'm having to figure out what to do by either calling the dealership or trial and error. More
by cookebenny7
Verified CustomerEmployees Worked With
November 02, 2024
I like everything put the service charge for credit cards. Just absorb the cost or build it in your price (which is already high IMO). It makes you look cheap and petty. cards. Just absorb the cost or build it in your price (which is already high IMO). It makes you look cheap and petty. More
by RANDYS1
Employees Worked With
October 31, 2024
Clayton Estes was fantastic, helped me find the right truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he r truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he ran me through the functions of the truck and helped me set on the technology, no high pressure sales, just a good down to earth guy, but really knowledgeable and professional. Ruben in finance was also really helpful and thorough getting the financing handled, he made it very easy and was great to work with as well. More
by pnoonan64
October 31, 2024
The staff is very friendly and helpful. They see that you and your vehicles needs are met and taken care of and that your questions are answered. They see that you and your vehicles needs are met and taken care of and that your questions are answered. More
by odom_gaodom
October 31, 2024
They team at James Wood always addresses our issues with promptness and always to our satisfaction. promptness and always to our satisfaction. More
by bradshelton
October 31, 2024
They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle They always take good care of me. Always keeping me informed of what they do to my vehicle More
by PGMCDANIEL65
October 31, 2024
The employees which I deal with are very good and great customer support with good communication. customer support with good communication. More
by sergioweser
Employees Worked With
October 30, 2024
Hands down the BEST car buying experience I’ve ever endured!! Dewayne Plumlee was simply astronomical, incredibly helpful & has patience like no other! There are not enough great words to describe this endured!! Dewayne Plumlee was simply astronomical, incredibly helpful & has patience like no other! There are not enough great words to describe this whole experience. This dealership is doing car sales RIGHT!! More
by kristinfragsdale
Employees Worked With
Dewayne Plumlee ⭐️⭐️⭐️⭐️⭐️
October 30, 2024
Customer service is very nice and informative. They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes They do not do anything without consulting you first, so no surprise fees or charges. I had gone to get the oil change and wanted a quote on brakes and they inspected my brakes and let me know there was no need. For context, there was no reason to think anything was wrong with them, I just had not changed them since buying the car 4 years ago. More
by skeeter.86.cp
Employees Worked With
October 29, 2024
Great Customer attention Friendly approach No tricks Great prices Easy to negotiate Awesome experience Honest people Great prices Easy to negotiate Awesome experience Honest people More
by daniel.manriquen
