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James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Decatur, TX

4.8
2,009 Reviews
James Wood Motors in Decatur - A Trusted Community Partner Since 1978 At James Wood Motors in Decatur, we're not just in the business of selling cars; we're deeply committed to serving our community and building lasting relationships with our customers. With a legacy that spans over four decades, our family-owned dealership has been a cornerstone of the North Texas automotive industry since 1978. Community Engagement: From the very beginning, community engagement has been at the heart of our business philosophy. We believe in giving back to the town that has supported us for so many years. That's why we're proud sponsors of numerous local events, fundraisers, and initiatives aimed at enriching the lives of our neighbors and strengthening the fabric of our community. Whether it's sponsoring a local sports team, participating in charity drives, Youth Fairs or hosting community events at our dealership, we're always looking for ways to make a positive impact. Exceptional Customer Service: Our commitment to excellence extends beyond our involvement in the community. We take pride in providing our customers with an unparalleled car-buying experience, characterized by transparency, integrity, and personalized service. Our knowledgeable team members are here to guide you through every step of the purchasing process, ensuring that you find the perfect vehicle to suit your needs and budget. And our dedication to customer satisfaction doesn't end when you drive off the lot; we're here to provide ongoing support and assistance for as long as you own your vehicle. Rave Reviews: But don't just take our word for it—our customers speak for themselves. We're honored to have received countless glowing reviews and testimonials from satisfied customers who have experienced the James Wood Motors in Decatur difference firsthand. Their feedback serves as a testament to our unwavering commitment to quality, reliability, and customer care. Looking Ahead: As we look to the future, we remain steadfast in our commitment to serving the Wise County community with the same passion and dedication that has defined us for over four decades. Whether you're in the market for a new or pre-owned vehicle, or simply seeking a dealership you can trust, we invite you to experience the James Wood Motors in Decatur difference for yourself. Thank you for choosing James Wood Motors in Decatur where community, integrity, and exceptional service come standard.
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2111 US-287

Decatur, TX

76234

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Showing 2,010 reviews

December 21, 2024

The best service center and staff! They always take care of me efficiently & with professionalism. I appreciate Shawn & everyone there. More

by DLEATHERMAN614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hooe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur and our service team. Shawn and the rest of our staff are dedicated to providing efficient and professional service, and we're glad to hear you feel well taken care of. We look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 21, 2024

James Wood is one of the few dealers left that still provides that “small town” dealership vibe. No games, NO DEALER ADDS!, just straight forward pricing and trade values. BTW, Clay is the man! More

by BigRed1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Estes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We truly appreciate your recognition of the “small town” dealership vibe at James Wood Chevrolet Buick GMC Decatur. We're committed to providing straightforward pricing and a welcoming environment. We're glad to hear that Clay made a positive impression during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2024

Billy Balderas helped facilitate my vehicle purchase. He worked diligently to solve any issues, get me the information I needed and was available during the entire process. At no point did I feel pre More

by info@everydayenglish365.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Balderas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Billy Balderas provided you with a seamless vehicle purchasing experience at James Wood Chevrolet Buick GMC Decatur. It's great to know you felt in control and that there was no pressure during the process. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 20, 2024

They did a wonderful job where they worked but left a 3x2,5 inch hole not repaired in the from bumper..... More

by Robert Marlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Westerlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback, Robert. We appreciate your recognition of the job done; however, we understand your concern regarding the hole in the front bumper. Please reach out to me at James Wood Chevrolet Buick GMC Decatur so I can address this issue and ensure your satisfaction. We value your input and look forward to resolving this for you. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 18, 2024

Bryan communicated well and had my vehicle ready quickly. The service department makes car care easy!! More

by tmirelesgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Bryan provided excellent communication and had your vehicle ready quickly. At James Wood Chevrolet Buick GMC Decatur, we strive to make car care easy for all our customers. We look forward to seeing you again for your next service! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

December 17, 2024

Bryan Stanley my service writer helped me get the routine service that I was looking for. I love the fact that James Wood Motors in Decatur, Texas has that small town recognition, but they deliver big town More

by robcox15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Bryan provided you with excellent service and that you trust James Wood Chevrolet Buick GMC Decatur for your routine maintenance. It's great to know that our small-town touch resonates with you, while still delivering big results. I truly appreciate your loyalty since 2007 and encourage others to experience the same quality service. I look forward to seeing you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 17, 2024

we have dealt with James Wood and Jason Culpepper for years and have always recieved excellent service! More

by sdrosenbaum92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Culpepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I am thrilled to hear that you have consistently received excellent service from Jason and the team at James Wood Chevrolet Buick GMC Decatur over the years. Your loyalty means a lot to me! I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 17, 2024

Everybody was super helpful and answered every single question we had helped us through out the process More

by serranojulissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Filline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your wonderful review! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our team was super helpful and answered all your questions throughout the process. Your satisfaction means a lot to us. I look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 17, 2024

Everything went very smooth, they helped me find everything that I was looking for. got me in processing and got me out and into my new car! Thank y’all so much More

by bobby.kemps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asa Johnson Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Belden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that everything went smoothly for you and that you found exactly what you were looking for at James Wood Chevrolet Buick GMC Decatur. Congratulations on your new car! I appreciate your kind words and hope to see you again soon. Enjoy your ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 17, 2024

I keep coming back. The service is great and done right on time every time. More

by SALLY297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Rhine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear that you keep returning to James Wood Chevrolet Buick GMC Decatur for our timely and quality service. Your satisfaction means a lot to me, and I look forward to serving you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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